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Five Ways Tech Builds the Next Stage of Local Authenticity for Hotel

Coming out of the pandemic, guest demands have irreversibly changed. They don’t want cookie-cutter rooms; they want experiences. This harks back to the push over the previous decade to make our properties more ‘locally authentic’. Now, with lean teams and skeleton crews, the only way to effectively meet this demand is through technology.For the post-pandemic travel landscape, local authenticity means more than just a cursory immersion in the arts, culture and heritage of one’s locale. It also equals peace of mind because, in light of the residual anxiety over COVID-19, guests need to feel as though their specific requests are being handled.As a simple leisure scenario, picture yourself going on an international vacation with your loved one for the first time since the virus struck. You have all the new airport procedures to contend with. You’ve been wearing a mask for hours on end, which is inherently uncomfortable. And now you’re in a foreign city and country and don’t know what attractions and stores have reopened or what the local safety guidelines are, on top of a myriad of other questions that would require some digging online. Instead, wouldn’t it be great to know that your host hotel has your back the whole way?In the past, luxury brands have provided this kind of omniscience by deploying an army of staffers, but this model won’t jive in the post-pandemic, hyper-labor-efficient market conditions. Moreover, hotels must be proactive in the pre-arrival stage to ensure incoming guests have everything that they need and to make arrangements on their behalf. This sets the pace for a great onsite experience in lieu of the outdated ‘reactive’ process of waiting for guests to reach out to you with their inquiries. Done right, hotels can utilize integrated platforms and build a versatile CRM to connect the entire guest journey that also offers a clear counterargument to the largely self-serve nature of home-sharing accommodation providers such as Airbnb. Here are five ideas to help you incorporate this newfangled, full-service model. 1. Home-sharing platforms offer a direct, two-way messaging service with the accommodation host, and hotels must do the same. Brands should be using a chatbot to immediately respond to the simpler questions –which represent the majority of inquiries – then bouncing the more complex ones onto your front desk or concierge. Ditto for the voice channel where booking engines are available 24/7 and so too must your intake team be ready at all hours in order to win the business. 2. Speaking of booking engines, these should no longer be only for rooms, particularly if we want to continue to push guests towards our websites from the OTAs. Customers should be able to plan their entire trip itinerary from these portals, starting with dining reservations and spa appointments through to arrival amenities and perhaps a few ‘surprise and delight’ freebies such as their preferred, complimentary welcome refreshment or departure gift. With so much confusion about what’s open and what’s not, being an ambassador means guiding guests through this uncertainty as early in the customer journey as possible. 3. Physically getting to an accommodation booked through a home-sharing platform is mostly a laissez-faire ordeal. So, why can’t hotels offer bespoke, point-to-point guidance on transportation to and from the rail station or airport, as well as recommendations on how to get to the city or region? As a guest’s perception of your arrival experience can depend on the agony of how one arrives at the hotel, why leave this to chance? Besides better integrations to flight trackers so that you know exactly when your guests are expected to arrive, such innovations as autonomous vehicles are just around the corner, which could drastically bring down the costs of shuttle services. Grandiose for now, perhaps a present-day possibility would be a flight tracker integration so that you know when guests are expected to arrive and can be ready with a warm welcome. 4. The future of travel will be more purpose-driven. Namely, with so many anxiety-riddled barriers following COVID-19, guests will want to maximize their time while aboard. Planning a guest’s itinerary or making local recommendations has traditionally fallen under the purview of the concierge, but the time is right for building a ‘pick your own adventure’ program of bundled, turnkey half-day and full-day activities. This will require deeper integrations with third-party operators as well as a rethink of what onsite or offsite services are most meaningful for guests based upon their given travel purpose. For instance, a late-afternoon, post-meeting relaxation package with a whiskey tasting, revitalizing nosh and back massage will have vastly different appeal from a daylong sightseeing tour that includes timed entrances to exclusive local events. 5. The post-stay relationship is where home-sharing hosts are weakest. The platform does the brunt of this, focusing more on exploring new destinations rather than return visits. For hotels, traditionally the last interaction between guest and staff was often a checkout at the front desk where the final bill was confirmed, representing an emotionless, transactional touchpoint. Now with contactless checkout, hotels can transform this into a meaningful ‘thank you’ gesture followed by a series of one-to-one messages based upon what a guest utilized while onsite. With a fully integrated CRM, this messaging can be sentient insofar as knowing when to push for additional sales and when to simply keep past guests up to date on the latest happenings.

Create: Jul 28, 2021 Edit: Jul 28, 2021 Hotel Management

Driftwood Hospitality Rebranding Former Red Lion Hotel Paper Valley to Hilton Appleton Paper Valley

Today, Driftwood Hospitality and Hilton Hotels & Resorts announce the rebranding of the former Red Lion Hotel Paper Valley to Hilton Appleton Paper Valley. After a property refresh, the hotel will open its doors under Hilton’s flagship brand in late 2021. Located in a premier location in the heart of downtown Appleton, the 388-room hotel is poised to welcome leisure and business travelers with well-appointed accommodations, while boasting 38,000 square feet of flexible, customizable event space making it the ideal location for downtown meetings and celebrations. Connected to the Fox Cities Exhibition Center, the hotel offers unparalleled access to all that downtown has to offer such as performing arts, museums, and shopping. Renovated as recently as 2018, the property will undergo a full Hilton refresh, including guestrooms, public areas, and event space, prior to the official conversion. “The complete renovation of the hotel is a great indication of the strength of our hotel and is welcomed by our employees and guests alike,” remarked Linda Garvey, general manager. “We remain committed to serving our community as a major anchor to the downtown area and also an exceptional employer in the hospitality sector of our city.” Offering 38,000 square feet of meeting space, Hilton Appleton Paper Valley will allow meeting planners to choose from 26 function rooms and an outdoor courtyard area to accommodate important board meetings, business conferences, banquets, or wedding receptions. The well-appointed space can host up to 2000 guests and is the perfect venue for weddings, receptions, conventions, business conferences, small meetings, banquets, trainings, birthdays, and other social, educational, governmental, and corporate events. While staying at the hotel, guests can choose to dine at any of the five restaurants and lounges on site, including the award-winning Vince Lombardi’s Steakhouse. Boasting sizzling steaks, superb wines and a one-of-a-kind atmosphere decorated with more than 400 pieces of the Green Bay coach’s personal memorabilia and classic photos, Vince Lombardi’s Steakhouse is a dining icon in the Fox Cities. The Clubhouse and The Orchard Cafe are also perfect dining choices for guests in search of a more casual atmosphere. Jo a la Mode offers grab and go options and coffee, while the Blaze Bar is perfect for social gatherings, unwinding, business meetings, and happy hours at the end of a busy day. Additional amenities such as a heated indoor swimming pool and a beautiful outdoor courtyard with comfortable seating create a relaxing space for guests to unwind. A 24-hour, state-of-the-art fitness center is also available offering guests weights, treadmills, ellipticals and stationary bicycles, to keep up with their workout routine. With the property’s complimentary shuttle, visitors can travel to and from the airport stress free. To emphasize its commitment to the health and safety of guests, Hilton Appleton Paper Valley is participating in the Hilton CleanStay Program to deliver an industry-defining standard of cleanliness. Hilton’s elevated processes and Team Member training have been developed with Reckitt, maker of Lysol and Dettol, to help guests enjoy an even cleaner and safer stay from check-in to check-out.

Create: Jul 28, 2021 Edit: Jul 28, 2021 International News

Noble Acquires the Hampton Inn and Home2Suites by Hilton Tampa Downtown | Channel District

Noble Investment Group today announced the acquisition of Hampton Inn and Home2Suites by Hilton Tampa Downtown | Channel District and Starbucks Coffee Channel District. Opened in July 2019, these newly built dual-brand hotels and retail Starbucks Coffee store are located in Tampa, Florida’s rapidly growing Downtown Channel District.Tampa is a vibrant metropolitan city that enjoys a depth and breadth of leisure, corporate, healthcare, and government demand. The market is anchored by 6.5 million square feet of office space, the 1,000-bed Tampa General Hospital, and the 600,000 square foot Tampa Convention Center. Tampa’s Channel District is connected to Water Street, a $3 billion, 9 million square foot development that has delivered a 350,000 square foot campus for the University of South Florida School of Medicine and will ultimately deliver more than 2.3 million square feet of new office space and 3,500 residential units. The hotels are central to the Tampa Cruise Port, Sparkman Wharf, Florida Aquarium, and Amalie Arena.

Create: Jul 28, 2021 Edit: Jul 28, 2021 International News

Roedel Companies Opens Hilton Garden Inn Boston Canton

Visitors to the Greater Boston area have a new lodging option as Roedel Companies of Wilton, NH announced the opening of Hilton Garden Inn Boston Canton today. Hilton Garden Inn Boston Canton, conveniently located near Interstates 93 and 95 in Canton, allows easy access to Boston, Foxborough, and more, making it the perfect destination for parents of Boston college and university students, tourists exploring the city, and attendees of football games and concerts at Gillette Stadium. Hilton Garden Inn Boston Canton is only the third hotel to open in Greater Boston since 2019 and will be the first hotel in the country to exclusively serve Dunkin’ Brands coffee to guests. Hilton Garden Inn Boston Canton is also uniquely situated among prominent regional and national Massachusetts-based companies and the growing community of Canton, MA located just 18 miles south of Boston. Corporate headquarters of Boston Mutual Life Insurance, Dunkin’ Brands, and Harvard Pilgrim Tufts are all within walking distance of the hotel. The hotel is a short drive from the new Copperworks Canton Condominium community and growing Trillium Brewing Company. The hotel’s proximity to Dunkin’ Brands headquarters sparked a unique partnership as Dunkin’ Brands Coffee will be served exclusively at the hotel, a first for the Massachusetts-based coffee giant. “We look forward to the many opportunities this location will provide to guests of the Greater Boston area and beyond,” said David Roedel, Business Development Officer, Roedel Companies. “We are excited to introduce our brand to the community, to create a long-term, collaborative relationship with Dunkin’ Brands, and to be a gathering place for corporations, youth sports teams, and area residents through our dining options.” Only minutes from Blue Hills Reservation and the Blue Hills Ski Area, guests can enjoy a hike or hit the slopes locally. Proximity to the Blue Hills Country Club, Wollaston Golf Club, and other popular wedding venues offers a convenient and luxurious location for wedding parties. “Interest has been strong before our doors officially opened,” said Heidi Tessler, Director of Sales, Hilton Garden Inn Boston Canton. “We are excited to welcome several wedding parties, bridal showers, golf tournament participants and corporate meetings in July and August. Hilton Garden Inn Boston Canton boasts a 60-foot bar and open-concept restaurant. The restaurant serves breakfast and dinner. As the hotel forms a connection with the local brewers association, dining options will evolve over time to include local craft brews. Along with an open-concept lobby and restaurant, the hotel’s design pays homage to the history of Canton. Throughout the hallways and dining rooms, one will find abstract artwork that highlights the important landmarks of Canton, including Town Hall, downtown Canton and the Canton Viaduct, which, according to the American Society of Civil Engineers, is believed to be the second-oldest multiple-arch masonry viaduct in the United States. The hotel also features an indoor pool and 24-hour fitness center, complete with cardio machines and dumbbells. Large windows separate the two spaces, allowing for easy supervision if groups are split among the two spaces. The hotel features 135 guest rooms, five private dining/meeting rooms, and an event space with a large projector screen. All private dining rooms open to the courtyard where guests can enjoy cocktails around the fire pit with live music. There is one, one-bedroom suite on each floor of the four-floor hotel, perfect for bridal parties or other special occasions. Amenities in each room include a flat-screen TV, single-cup coffee maker, microwave, mini-fridge, and three-prong outlets and USB ports to charge electronics. Hilton Garden Inn Boston Canton and Roedel Companies looks forward to hosting a grand opening event in late summer or early fall to formally celebrate with the community and unveil its restaurant

Create: Jul 28, 2021 Edit: Jul 28, 2021 International News

Trans-Iranian Railway gains UNESCO World Heritage status

Trans-Iranian Railway that reaches a length of 1400 km has been declared a UNESCO World Heritage site. The UN body accepted Trans-Iranian Railway during the 44th session of the World Heritage Committee, which will be running through July 31 in China’s Fuzhou. The railway can be regarded as a turning point for comprehensive developments in Iran. These developments include a wide spectrum of various economical, commercial, social, cultural, and even political aspects in a sensitive and important period of contemporary world history. Under the Pahlavi regime, the process of moving towards modernism gained momentum and the railway became the main pedestal of development in Iran. Consequently, the 1394 kilometers long Trans-Iranian Railway was built with a width of 1435mm and 90 working stations along its route. It starts at a point north of Torkaman port located southeast of the Caspian Sea. After going through Sari and Qaem-Shahr cities, the railway enters the mountainous region of Alborz through the high Firooz-kooh Pass which is linked with Tehran and Varamin Plain by numerous bridges and tunnels. Further on after crossing the flatlands of Qom and Arak, the Trans-Iranian Railway penetrates Zagros highlands in Lorestan Province and passing through a large number of tunnels and bridges reaches Andimeshk situated in the low Kuzestan Plain. Finally extending to the vicinity of Dezful, Ahwaz, and its grand bridge on Karoon, the Trans-Iranian Railway is divided into two branches ending separately at Khoram-Shahr and Imam-Khomeini ports on the Persian Gulf.

Create: Jul 28, 2021 Edit: Jul 28, 2021 Regional News

Male, Female, or X: Argentina to issue gender-neutral passports

Argentina will start issuing gender-neutral passports to non-binary citizens, becoming the first Latin American country to do so. The cards will feature an ‘X’ in place of the traditional ‘M’ or ‘F’ gender descriptors. The issuance of the first gender-neutral passports was announced in a decree by President Alberto Fernandez on Tuesday, with a public announcement expected on Wednesday morning. Argentina’s Gender Identity Law was passed in 2012, and allowed citizens to change their gender without first undergoing psychiatric evaluation or physical transition. It also allowed them to identify as a non-binary third gender, though official documents such as ID cards, passports and tax forms still required them to choose from male or female. According to Fernandez’ decree, the new ‘X’ options will stand for: “non-binary, indeterminate, unspecified, undefined, not informed, self-perceived, not consigned; or another meaning with which the person who does not feel included in the masculine/feminine binomial could identify.” Argentina will be the first country in the region to issue such gender-neutral travel documents, though other countries around the world have done so for some time already. Certain US states allow non-binary people to identify as “X” on driver’s licenses or other forms of ID, and several European countries record the rare percentage of intersex births as a third category on birth certificates. The Netherlands issued its first gender-neutral passport in 2018 to a woman who was born intersex, raised male, and eventually transitioned to female, but still identified as intersex.

Create: Jul 24, 2021 Edit: Jul 24, 2021 International News

Croatia launches pilot project urging hotels to reduce food waste

On 7 July, the Croatian Ministry of Tourism and Sports announced that it has presented a pilot project entitled “Reduce food waste, cook for your guests” at the Park Plaza Histria Hotel in Pula. This project has been created in collaboration with the Ministry of Economy and Sustainable Development, the Faculty of Geotechnics from the University of Zagreb, and the Fund for Environmental Protection and Energy Efficiency. Environmental impact of hotels During the presentation of this project, the Deputy Director of the Fund Alenka Košiša Čičin-Šain explained that hotels are one of the most important stakeholders in tourism; what is more, their operations have a significant impact on our environment. For this reason, they must reform their way of doing business and turn to more sustainable methods. Košiša Čičin-Šain further commented on the project’s aims noting: “We have been dealing with waste management in the Fund for years. Croatia has obligations that it must achieve in accordance with EU and national legislation, so by 2022, it is necessary to collect 40% of the mass of produced biowaste separately. This pilot project is aimed at reducing food waste, but also at proper separate collection and disposal of waste.” What are the goals of the project? Through “Reduce food waste, cook for your guests” the aforementioned bodies seek to encourage both staff and guests to be mindful of the way their actions impact the environment. More specifically, hotel guests must be inspired to correct their eating habits so that they do not fill their plates with more food than they are planning to consume. In this way and with these simple actions, people can contribute to the significant reduction of food waste. Maja Feketić from the Fund for Environmental Protection and Energy Efficiency further highlighted that hotels from other countries have taken up similar projects, achieving a 30% reduction of food waste. Feketić notes that this will not only help reduce the negative impact on the environment but it will also result in large financial savings. The “Reduce food waste, cook for your guests” pilot project will take place during the summer until the end of September in two Croatian hotels in Pula and Osijek. After September, its results will be made public so that people can understand how simple actions can make a difference.

Create: Jul 24, 2021 Edit: Jul 24, 2021 International News

Hotel fire in southern Iraq kills child

A fire broke out at a hotel in Iraq’s southern city of Karbala on Sunday killing one child, civil defence officials said. Fire fighters and civil defence teams managed to rescue 78 people after the blaze inside the four-story Dai Al Hussain Hotel in the centre of the city. The cause of the fire has not been disclosed, although authorities said an investigation has been opened. “A girl died in hospital due to smoke inhalation which caused her to suffocate despite attempts to resuscitate her,” civil defence statement said. There have been numerous fires in Iraq this year, including in a Covid-19 facility in the southern city of Nasiriyah in Dhi Qar governorate, which killed more than 60 people. Police have said the blaze at Al Hussein hospital earlier this month was due to faulty wiring that caused an oxygen tank to explode. Citizens blame corruption, negligence and mismanagement in various sectors of government for the disasters. Prime Minister Mustafa Al Kadhimi ordered the arrest of top health officials last week, following the deadly fire in Nasiriyah. President Barham Salih and Mr Al Kadhimi blamed the fire on negligence cause by corruption and political interference in the management of the hospital, and vowed to take action. Iraq's former health minister, Hassan Al Timimi, resigned in April following a fire in Baghdad's Ibn Al Khateeb hospital that killed at least 82 people. Most of them were Covid-19 patients who needed ventilators to help them breathe. The cause of the fire was also an oxygen tank explosion. The coronavirus pandemic has put a heavy strain on Iraq's health services. Before the outbreak of the coronavirus pandemic hospitals across the country were already struggling to provide patients with a good standard of care. The healthcare system has been affected by years of mismanagement, a lack of accountability, violence and factionalism since the US-led invasion in 2003, and before that by years of sanctions.

Create: Jul 19, 2021 Edit: Jul 19, 2021 Regional News

Lisbon airport handling strike spurs cancellation of 200 flights

Two hundred flights were cancelled at Lisbon airport on Saturday at the start of a two-day strike by Groundforce handling company workers, with more cancellations likely before the action ends on Sunday evening, the company that manages Portugal’s airports (ANA) said. A spokesman for the Union of Airport Handling Technicians, which called the strike, told local news agency Lusa that about 100 per cent of workers had taken part in the strike in Lisbon on Saturday, the busiest airport in the country. The strike has had a huge impact on Portuguese flag carrier TAP, which uses Groundforce’s handling services, but it has not affected low-cost airlines. Groundforce workers are demanding that the handling company, which is in serious financial difficulties due to the coronavirus pandemic, pay wages without any delay, along with this year’s holiday pay. The strike mainly affects the operation of Lisbon airport, and has little impact on the other nine Portuguese airports, ANA chief executive Thierry Ligonnière said. “We still anticipate difficulties tomorrow and a progressive return to normal on Monday,” Mr Ligonnière told reporters. Groundforce is 50.1 per cent owned by the Portuguese firm Pasogal and 49.9 per cent by the TAP-Air Portugal group, which in turn is 72.5 per cent controlled by the Portuguese state. TAP offered to lend the money necessary for Groundforce to pay the holiday pay to its workers, but the proposal was turned down by the handling company.

Create: Jul 18, 2021 Edit: Jul 18, 2021 International News

Fairfield Inn & Suites by Marriott Opens in Mansfield, Massachusetts

The 108-room Fairfield Inn & Suites by Marriott in Mansfield, Massachusetts is now open today, Wednesday, July 14, 2021 with a new décor that provides guests with a feeling of warmth and calmness while traveling. Located at 50 Reservoir Street directly across from the Xfinity Center, the Fairfield Inn & Suites Mansfield will operate as a Marriott franchise, owned by Reservoir Hotel Partners LLC and managed by Lafrance Hospitality of Westport, Massachusetts. General Manager Angela Melanson and Area Director of Sales Ted Zlydaszek lead the management team for Lafrance Hospitality. Whether traveling for business or pleasure, the Fairfield Inn & Suites Mansfield offers guests convenient access to the Xfinity Center – a popular outdoor amphitheater, TPC Boston golf club, and shopping at Mansfield Crossing and Wrentham Village Premium Outlets. Delivering both function and comfort, our new design and décor elevate the Fairfield brand, setting a new standard in the moderate tier category,” Diane Mayer, Vice President and Global Brand Leader, Classic Select Brands. “At Fairfield Inn & Suites, we provide an easy, positive and productive travel experience, as well as the promise of consistent and reliable service at an exceptional value. The Fairfield Inn & Suites Mansfield is a truly stunning example of the brand’s contemporary look and feel, and we are pleased to introduce Fairfield Inn & Suites hotels in the Mansfield area.” The new décor package is warm, timeless, forward-thinking, and inviting with simple nods back to the brand’s heritage. Specific elements meant to evoke feelings from the Fairfield Farm include a farmhouse table in the lobby for gathering and connecting, photography from the Fairfield Farm serving as artwork in the lobby and guest rooms, natural materials and unique textures featured throughout, and a history wall in every property showcasing the brand’s roots. The new guestroom design is impactful, unique and addresses the functional needs of the Fairfield guest for a seamless experience. The room was designed with the modern traveler’s needs to stay productive on the road in mind without overcomplicating the guestroom. Each room features a modern lounge chair, serving as both functional and comfortable to either work or relax in. The artwork in the room takes center stage with the window treatment acting as a focal point, displaying photography taken at the Fairfield Farm. The material is sheer and allows light to pass through the photography, warming up the room and creating a comfortable environment. The guestrooms also feature a mobile desk, a comfortable couch, refrigerator, coffeemaker and microwave. Additional hotel amenities include a lobby bar, an indoor heated swimming pool, an outdoor patio with a fire pit, a large fitness center equipped with a Peloton, free Wi-Fi and fax and copy services. A complimentary hot breakfast, featuring oatmeal, scrambled eggs, sausage, make-your-own waffles and other healthy items, such as fruit, yogurt, and whole grain cereals and breads is also available.

Create: Jul 17, 2021 Edit: Jul 17, 2021 International News

Hilton Expands All-Inclusive and Luxury Portfolio in Mexico With Signing of Three Beachfront Resorts

Leading global hospitality company, Hilton, announced today the signing of three managed resorts in Mexico, furthering the company’s all-inclusive and luxury expansion plans: Hilton Vallarta Riviera All-Inclusive Resort, Hilton Tulum All-Inclusive Resort and the luxurious Conrad Tulum. The newest additions to the company’s portfolio showcase Hilton’s deep-rooted commitment to growing its unrivaled offerings in Mexico, where Hilton has more than 70 hotels open and more than 30 in the development pipeline. “Mexico has always been an incredibly important destination for Hilton. These new additions are one more symbol that tourism in Mexico is rebounding and it is with great pride that we continue evolving our offerings in this burgeoning market, especially in the luxury and all-inclusive segments,” said Danny Hughes, Executive Vice President and President, Americas, Hilton. “We are extremely proud of our new products, ongoing partnership with Parks Holdings and the resilient Team Members who are working to bring the warmth of hospitality to the new resorts entering our portfolio.” A development by Parks Hospitality and owned by Fibra UNO, Hilton Vallarta Riviera All-Inclusive Resort is expected to convert in Q4 2021. Situated between the beaches of the Bay of Banderas and the majestic Sierra Madres Mountain, the 444-room AAA Four Diamond award-winning resort features a picturesque private beach, two glistening pools, full-service spa, fitness center, six craft cocktail bars, and seven specialty restaurants offering a variety of cuisine including Asian, Italian and Mexican flavors, as well as seafood and tapas options. Catering to the evolving needs of today’s business traveler, the resort offers nearly 26,000 square feet divided with 13,000 square feet of outdoor event space and 13,000 square feet of flexible indoor meeting space. Owned and developed by Parks Hospitality, Conrad Tulum and Hilton Tulum All-Inclusive Resort are anticipated to join the Hilton portfolio in Q4 2021 and Q1 2022 respectively. The distinctly unique hotels will each provide guests with a brand-exclusive experience featuring world-class dining and extensive recreation options, while offering visitors access to shared amenities including a meetings and events complex and a state-of-art spa. “We are honored and excited to be extending our successful partnership with Hilton with these iconic resorts and bringing new unprecedented luxury options to Tulum. We believe Mexico’s unique combination of people, culture, gastronomy, and natural beauties, make it the best global destination for tourism and we look forward to our continued future growth with Hilton. I would like to thank all of Parks, FUNO and Hilton’s team for all their hard work in bringing these amazing projects to reality,” said Charles Elmann Fasja, CEO Parks Holdings. Nestled among verdant tropical vegetation, overlooking the Caribbean Sea’s turquoise waters, and situated on an expansive stretch of beach, the new-build 349-room luxurious Conrad Tulum will be Conrad Hotels & Resorts’ first hotel in Quintana Roo on the eastern coast of the Yucatan Peninsula. Located near one of the best-preserved Mayan sites in Mexico, the property will provide a secluded haven for travelers featuring a bold design aesthetic inspired by Tulum’s lush landscape, picturesque beaches, and surrounding nature reserves. In addition to elegantly appointed rooms, the new hotel’s selection of accommodations will feature contemporary and sophisticated master suites, governor suites and presidential suites. Guests can choose from seven world-class restaurants and bars featuring an array of cuisine options from Mediterranean and Asian to a special Chef Table’s dining experience and relax and unwind in five pools. Like other properties in the Conrad Hotels & Resorts portfolio, Conrad Tulum will draw on the destination’s local influence and offer a distinct experience for travelers. Travelers will enjoy an enriching escape with effortless and passionately delivered service as they explore and immerse themselves in Tulum’s culture and community. The 735-room oceanfront Hilton Tulum All-Inclusive Resort will introduce travelers to an upscale and elevated all-inclusive experience in this sought-after destination. Set to boast unrestricted views of the picturesque waters of the Caribbean Sea, the resort will offer seven dining experiences featuring international cuisine, an expansive multiple pool complex with a waterpark, and a secluded beach. In addition to the variety of dining and recreation options at the luxurious Conrad Tulum or Hilton Tulum All-Inclusive Resort, all guests at either hotel will have access to a 21,500-plus square foot spa, with 16 treatment rooms and a pool, in a private and quiet area surrounded by tropical resort grounds. Guests visiting for meetings or events will have access to a 55,000 square foot convention center and an auditorium that seats up to 400 people. Continued Growth in Mexico Hilton continues to showcase confidence in the tourism industry’s rebound, including in Mexico as seen with the recent opening of The Yucatan Resort Playa Del Carmen, Tapestry Collection by Hilton as well as the upcoming Hilton Cancun, an All-Inclusive Resort located on 100 acres of Mayan coastline with a pool complex, 12 all-inclusive culinary experiences and 715 guestrooms. With these latest additions, travelers can choose from six Hilton all-inclusive resorts in Mexico and four luxury resorts, including the renowned Waldorf Astoria Los Cabos Pedregal, the recently opened Conrad Punta de Mita, and Waldorf Astoria Cancun, debuting in 2022. The addition of these resorts reinforces Hilton’s commitment to further our all-inclusive growth strategy and expansion of our luxury resorts portfolio in the top leisure destinations in the region,” said Juan Corvinos, vice president development, Caribbean and Latin America, Hilton. “With today’s travelers planning that much-desired getaway, Hilton offers remarkable options. The announcement of these three new Hilton properties in Mexico comes on the heels of other recent all-inclusive development news: the May 2021 opening of The Yucatan Resort Playa Del Carmen, Tapestry Collection by Hilton, and the upcoming September 2021 opening of Mangrove Beach Corendon Curaçao Resort, Curio Collection by Hilton and November 2021 opening of Hilton Cancun, An All-Inclusive Resort.” Hilton currently has a portfolio of more than 170 hotels and resorts welcoming travelers in the Caribbean and Latin America, including more than 70 properties in Mexico. The company continues to pursue additional growth opportunities in the region and currently has a robust pipeline of nearly 110 hotels throughout the Caribbean and Latin America, including more than 30 projects across Mexico. Hilton Vallarta Riviera All-Inclusive Resort, Hilton Tulum All-Inclusive Resort, and Conrad Tulum will all participate in Hilton Honors, the award-winning guest-loyalty program for Hilton’s 18 distinct hotel brands. Members who book directly will have access to instant benefits, including a flexible payment slider that allows members to choose nearly any combination of points and money to book a stay, exclusive member discounts, free standard Wi-Fi and access to the Hilton Honors mobile app.

Create: Jul 17, 2021 Edit: Jul 17, 2021 International News

Wyndham Opens La Quinta Inn & Suites Nashville Downtown/Stadium

PARSIPPANY, N.J. – July 15, 2021 – Wyndham Hotels & Resorts, the world’s largest hotel franchising company with over 8,900 hotels across nearly 95 countries, today announced the opening of La Quinta Inn & Suites by Wyndham Nashville Downtown/Stadium, featuring the brand’s Del Sol prototype. There are 175 La Quinta hotels in the development pipeline, with openings scheduled this year in key U.S. markets such as Austin, Texas; Brooklyn, N.Y.; Denver, Colo.; and Santa Cruz, Calif. Internationally, the brand, which currently operates in Canada, Chile, Colombia, Honduras, Mexico, Turkey, and New Zealand, has also announced plans to further expand in China, the Dominican Republic, Mexico, and the United Arab Emirates. La Quinta’s Del Sol prototype was created with the objective to maximize revenue-per-sq.-ft. while maintaining a competitive cost per key. It features a fresh, stylish and innovative design, providing guests with comfort and convenience while enabling productivity, making it appealing to both business and leisure travelers. La Quinta has continued to garner the interest of developers due to its strong performance of gaining 490 basis points of RevPAR Index in 2020 against its competitive set, according to STR data. Dedicated to guest service and satisfaction, La Quinta by Wyndham offers an elevated stay in a contemporary setting. With thoughtful amenities and friendly service, this brand consistently delivers an exceptional guest experience that keeps travelers waking up on the bright side. Located along the East Bank of Nashville’s Cumberland River, La Quinta Inn & Suites by Wyndham Nashville Downtown/Stadium debuts 205 spacious guest rooms outfitted with amenities to relax and recharge, more than 2,000 square feet of event space, an on-site restaurant and bar, a business center to stay connected, a fitness center to squeeze in a workout while on the road, and a welcoming heated indoor pool. The hotel also offers amenities ranging from laundry facilities and dry cleaning service to Bright Side Breakfast®. With modern, locally inspired design elements, including an expansive hand-tiled mosaic reflective of the city’s music scene behind the front desk, the heartbeat of Nashville is evident throughout the hotel. “We are delighted to bring La Quinta Inn & Suites by Wyndham’s Del Sol prototype to the bustling city of Nashville,” said Krishna Paliwal, Wyndham’s president of La Quinta and head of architecture, design, and construction. “Timed with the return of the summer travel season, we are excited to expand the brand’s portfolio and welcome visitors to this very special southern city.” La Quinta Inn & Suites by Wyndham Nashville Downtown/Stadium is located nine miles from Nashville International Airport, across the street from Nissan Stadium, home to the Tennessee Titans, and minutes from the excitement of Broadway. Visitors can immerse themselves in music history with a visit to the Grand Ole Opry and Ryman Auditorium, see Elvis’ Cadillac and additional iconic memorabilia at the Country Music Hall of Fame and Museum, or catch a Predators game at Bridgestone Arena. Centennial Park is nearby and home to a full-scale replica of the Parthenon, as is the stunning 55-acre botanical garden at Cheekwood. Business travelers can expect to be conveniently located near companies like Amazon, Bridgestone, and iHeartRadio.

Create: Jul 17, 2021 Edit: Jul 17, 2021 International News