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UK Travel & Tourism Sector May Only Recover by a Third This Year

The World Travel & Tourism Council (WTTC) says the UK’s Travel & Tourism sector’s year on year recovery may only claw back a third, whilst international travel spending continues to plummet. Latest research from WTTC, which represents the global Travel & Tourism sector, shows the recovery has been severely delayed by the lack of spending from international visitors. WTTC blames strict travel restrictions, such as the destructive ‘traffic light’ system, for wreaking havoc on the sector. Now, despite its highly successful vaccine rollout, the UK is set to record further losses in inbound visitor spending than the previous year, a year in which international travel ground to an almost complete standstill. At the current rate of recovery, WTTC research shows the UK’s Travel & Tourism sector’s contribution to the nation’s economy could rise year on year by just under a third (32%) in 2021, broadly in line with the global average of 30.7%. However, research conducted by the global tourism body shows the increase has been primarily spurred on by the recent boom in domestic travel, with domestic spending growth set to experience a year on year rise of 49% in 2021. While this surge in domestic travel has provided a much-needed boost, it will not be enough to achieve a full economic recovery and save millions of jobs still under threat. The research goes on to show that international spending is predicted to plunge by nearly 50% on 2020 figures – one of the worst years on record for the Travel & Tourism sector – making it one of the worst performing countries in the world. While other countries, such as China and the U.S., are set to see a rise in international travel spending this year, the UK lags and continues to record significant losses. Severe travel restrictions, ever-changing policies, and barriers to travel to the UK, such as the current requirement for visitors to take an expensive day two PCR test after arriving in the country, have had their toll. Last year, the UK Travel & Tourism sector saw 307,000 job losses across the country and research shows that jobs in the sector are set to remain flat this year. Julia Simpson, WTTC President & CEO said: “WTTC research shows that while the global Travel & Tourism sector is beginning to recover, the UK continues to suffer big losses due to continuing travel restrictions that are tougher than the rest of Europe. Looking ahead to 2022, WTTC research provides grounds for optimism. With the right measures and a strong focus on international travel, the UK could see Travel & Tourism’s contribution to GDP rise by 53% in 2022, resulting in an additional £66 billion to its economy. International visitor spending could also see a significant increase reaching £29 billion – just 20% below 2019 levels. Meanwhile, employment growth could see a 14% boost year on year, equating to additional 580,000 jobs in 2022, resulting in over 4.7 million jobs, which is 445,000 above 2019 levels.

Create: Oct 16, 2021 Edit: Oct 16, 2021 International News

Zoroastrian Towers of Silence: abandoned, enigmatic but touristic

The enigmatic Zoroastrian Towers of Silence are set on two lonely, barren hilltops on the southern outskirts of Yazd in central Iran. According to a tradition dating back over 3,000 years, dead bodies were left on top of those open towers – which are also called dakhmas -- to be slowly disengaged or picked apart by desert vultures. Under ancient Zoroastrian beliefs about the purity of the Earth, dead bodies were not buried but left in these uncovered stone towers so that vultures could pick the bones clean. Narratives say that men’s corpses were placed in the outer circle, while women’s were left in the middle, and children in the inner-most ring. Bodies were then left until their bones were bleached by the elements and stripped by the vultures. After the process of purification, bones were placed in ossuaries near, or inside the towers. Ossuaries from these rituals have been discovered from the 4th and 5th centuries BC. At the foot of the hills are several other abandoned Zoroastrian buildings, including a defunct well, cistern, kitchen, and a lavatory. As Iran developed and urbanized, dakhmas became increasingly closer to city limits, severely curtailing their use. Since the 1970s, the use of dakhmas has been illegal in Iran, forcing orthodox Zoroastrians to adapt to new burial methods. According to Encyclopedia Britannica, such towers are about 25 feet (8 m) high, built of brick or stone, and contain gratings on which the corpses are exposed. After vultures have picked the bones clean, they fall into a pit below, thereby fulfilling the injunction that a corpse must not suffer contact with either fire or earth. Zoroastrian Towers of Silence are currently one of the famed travel destinations of Yazd, which is a cradle of Zoroastrianism. In July 2017, the historical texture of the city of Yazd was named a UNESCO World Heritage. Wedged between the northern Dasht-e Kavir and the southern Dasht-e Lut on a flat plain, the oasis city enjoys a very harmonious public-religious architecture that dates from different eras. With its winding lanes, a forest of badgirs (wind catchers), mud-brick houses, atmospheric alleyways, and centuries of history, Yazd is a delightful place to stay, referring to as a ‘don't miss’ destination by almost all travel associates in the region. Yazd Jameh Mosque, Dowlatabad Garden, the Yazd Atash Behram, also known as Atashkadeh-e Yazd, Towers of Silence, and adjacent desert landscape are among its tourist sites. Here is a selection of comments that visitors to the Zoroastrian Towers of Silence have posted to TripAdvisor, one of the most popular travel websites in the world: ‘Wonderful’ Should be visited to understand the ancient beliefs of Zoroastrians... This is a place where are the Zoroastrians buried their dead in the sky... (Fatih U from Izmir, Turkey) ‘Eerie’ A must site to visit if you are in Yazd to check out how the Zoroastrians dispose of their dead as they believed that after death the soulless body is impure and by burying the impure corpse in the ground, the soil becomes contaminated with impurity. (shadgerami from Nikolayevsk-on-Amur, Russia) ‘An extraordinary site’ We had planned to visit a dakhma when we toured Uzbekistan but had to give it a miss, so I was eager to visit these in Yazd. I had not realized that buildings are having a ritual function associated with the dakhma. Each family has its own building where a final funerary meal is eaten before the deceased is taken to the dakhma for excarnation. It was fascinating to walk around that part of the site before ascending the dakhma. The ascent is quite steep but aided by proper steps. Once in the main platform, there are excellent information boards in English explaining the processes undertaken. (Rod F from Royal Wootton Bassett, UK) ‘Spookily beautiful’ It is one of the most interesting sites we visited on our trip to Iran and one of the greatest reasons to add Yazd to the tour program. Totally recommended! (Muge S from Istanbul, Turkey) ‘A unique place to visit’ I can imagine how hot it must be here in the summer... we visited Yazd at Christmas time and the weather was perfect, sunny but not too hot. Climbing up to the hill makes you sweat but standing right where the corpses were left is a unique experience that catches one’s imagination. There are helpful postings in English that help you understand the context and the customs. You really can’t miss this if you visit Yazd. (Joscar00 from Stockholm, Sweden) ‘Interesting history!’ Easy walk/hike to the top. One of the towers is on a much higher level than the other. Best time to go early morning or before the sunset. (Aida B from Los Angeles) ‘Very interesting place with strong energy flow’ Don’t miss the whole story of this place as it makes it so unique and special. Going up is essential to see the whole place. Also, it gives good views around. There is very strong energy there. Going up to one of the towers is rather enough but you can choose the less popular one. This place is worth 20 min drive from the city center. (Very-sunny from Lodz, Poland) ‘A very interesting and beautiful place’ For millennia and until recently, in the 1970s, this place was used to dispose of the dead, a high priest would chop the pieces of the bodies to be fed to the birds. It is located outside the city and you can visit it on tour or by taxi. There are some temples or buildings at ground level and then you have the two hills with their sanctuaries on top. A great experience. (Etienne T. form New York) ‘Must do in Yazd’ A unique place to visit. Read a bit about the background before you come as all explanation is only in Farsi. Walk up the tower and try to imagine how the burial ceremony must have been like in those days. A must-do when in Yazd. (Isabella Deruiter form Rotterdam, the Netherlands) ‘Iconic place in Yazd with very interesting history’ This place is an essential part of the Zoroastrian religion, where the followers lay their dead loved ones' bodies at the top of the tower for the scavenging birds and weather to 'disintegrate' the bodies. The ascent to the top requires a basic level of fitness but the view of Yazd city from the top is good. I remember seeing motorbikes that bring you to the top too. (Wei T. from Singapore)

Create: Oct 13, 2021 Edit: Oct 13, 2021 Regional News

IHG Hotels & Resorts Opens New Holiday Inn Near Paris Charles De Gaulle Airport

IHG Hotels & Resorts, one of the world’s leading hotel companies, has opened Holiday Inn Paris – CDG Airport in partnership with the HPVA HOTELS group. Holiday Inn is one of the most recognized hotel brands in the world, offering a warm, welcoming, consistent, and affordable experience at all its hotels worldwide. Holiday Inn Paris – CDG Airport is a 10-minute free shuttle ride from Paris Charles de Gaulle International Airport and only a 30-minute train ride to central Paris, making it a great choice for those looking for a warm welcome and a place to rest before or after a flight. The hotel’s 250 modern guest rooms have been designed around the concept of ‘central living’, allowing for a more central space for relaxing and casual working. Some rooms are fitted out with a sofa bed providing guests with a flexible space for watching TV, lounging, or working, whilst also providing families the flexibility to have another sleeping space for children. The hotel’s public shared spaces offer the brand’s stylish ‘Open Lobby’ concept, designed to combine the hotel’s reception area, restaurant, bar, and lounge into one open and cohesive space to provide guests with a place to relax, eat and work. For those travelling for business, Holiday Inn Paris CDG Airport also has a dedicated Business Centre, 705m² of meeting spaces with daylight that can accommodate up to 350 people, and plenty of parking with electric charging stations. Holiday Inn Paris CDG Airport has a Restaurant and Bar with its own terrace and garden space for guests to enjoy. The Restaurant has an all-day dinning menu offering French flavours and focuses on casual sharing plates prepared with local quality produce. For those looking to keep up their fitness regimes, there is a fully equipped gym on the top floor, including a sauna with great views of the airport’s runways. The hotel also has a dedicated Crew Lounge intended to welcome airline crew who are in transit and looking for a quiet and intimate setting to relax. Rooms at Holiday Inn Paris CDG start from €149 per night for bed and breakfast. IHG Rewards members will have access to exclusive member rates and can earn and redeem IHG Rewards points when they book direct at ihg.com. The Holiday Inn brand from IHG Hotels & Resorts has served hundreds of millions of guests worldwide during its nearly 70-year history and is one of the most recognised and trusted travel brands in the world.

Create: Oct 9, 2021 Edit: Oct 9, 2021 International News

Wyndham Unveils All-Inclusive Resort Brand – Wyndham Alltra – Through New Strategic Alliance With Playa Hotels & Resorts

Wyndham Hotels & Resorts (NYSE: WH), the world’s largest hotel franchising company with approximately 9,000 hotels across nearly 95 countries, and Playa Hotels & Resorts (NYSE: PLYA), a leading owner, operator and developer of all-inclusive resorts in popular vacation destination in Mexico and the Caribbean, announced today the launch of a new all-inclusive resort brand, Wyndham Alltra. The announcement marks Wyndham’s 22nd brand and its first dedicated entirely to the fast-growing, all-inclusive segment. In conjunction with the brand launch, Wyndham begins a strategic alliance with Playa Hotels & Resorts, leveraging Wyndham’s unparalleled ability to drive sales, marketing and distribution in the economy, midscale and upscale segments via its 89 million enrolled Wyndham Rewards Members and distinct Everyday Travelers, combined with Playa’s ability to provide a best in class hospitality experience and exceptional value to guests. The new brand’s name “Alltra” is born from the brand promise of “All-Inclusive Travel for All,” keeping with Wyndham’s mission of delivering exceptional experiences to the everyday traveler. Wyndham Alltra creates an all-inclusive resort experience that is distinct to the upper-midscale segment, offering upscale food and beverage, services, amenities and activities with an expressive local flavor at an exceptional value. The brand will feature both family-friendly and adults-only resorts in the Caribbean and other resort destinations. The first two resorts to debut under the Wyndham Alltra brand are Playa’s 458 room Wyndham Alltra Cancun located in the heart of the Hotel zone with its 10 upscale restaurants, bars, lounges and pools, and the 287 room Wyndham Alltra Playa del Carmen in the heart of Playa Del Carmen featuring unlimited gourmet dining just steps from Fifth Avenue with its bars, restaurants and high-end shops. Currently undergoing renovations, both resorts remain open and are scheduled to complete renovations and become Wyndham Alltra resorts in time for the holidays in December 2021. The two resorts will mark the first of many properties to be developed under the strategic alliance between Wyndham and Playa in the upper-midscale, all-inclusive resort sector in the Caribbean and Mexico that Playa currently operates in. “Wyndham Alltra will introduce many of our over 150 million annual guests to our first all-inclusive brand,” said Geoffrey A. Ballotti, president and chief executive officer of Wyndham Hotels & Resorts. “Partnering with a leading owner, operator and developer of all-inclusive resorts in prime beachfront locations, will create immediate access for our customers and our over 80 million Wyndham Rewards members to a fabulous, all-inclusive guest experience – members who will be able to redeem their Wyndham Rewards points for a new all-inclusive vacation experience at Wyndham Alltra resorts, and earn points for their stays.” “Today’s announcement combines Wyndham’s robust distribution capabilities and award-winning loyalty program with our highly acclaimed all-inclusive expertise. Together, we are launching a new experience in the upper-midscale resort segment to reach more first-time all-inclusive guests,” said Bruce Wardinski, chairman and chief executive officer, Playa Hotels & Resorts. Details about first two Playa properties to become Wyndham Alltra resorts: • Wyndham Alltra Cancun, All-Inclusive Resort – Guests can enjoy the ultimate all-inclusive vacation on Mexico’s Yucatan Peninsula with a stay at Wyndham Alltra Cancun. Situated in the heart of the lively Hotel Zone, our sprawling beachfront resort is the perfect escape for families, couples, and group gatherings. From the moment guests arrive, they’ll be transported to paradise with more than 10 incredible restaurants, bars and lounges, multiple pools, and a host of included activities ranging from yoga classes to tequila tastings. Kids of all ages will love our pirate-themed splash park, waterslides, and mini-golf course, while teens can spend afternoons and evenings in our #Hashtag hangout room. Throughout their stay, guests can keep up with their workout routine in a state-of-the-art fitness center or with one of our many group fitness classes—and be sure to make time for indulgent treatments and the complimentary hydrotherapy area at Aura Spa. Just 21 kilometers (13 miles) from Cancun International Airport (CUN), our picture-perfect resort is close to ancient Mayan ruins, lively nightlife in downtown Cancun, and so much more. Each of our contemporary suites is appointed with everything a guest needs to unwind—from fully-stocked minibars to terraces with incredible views of the Caribbean Sea. If celebrating a wedding or planning a business meeting, guests can host a memorable gathering with customizable all-inclusive packages in one of our outdoor or indoor venues. • Wyndham Alltra Playa del Carmen, Adults Only All Inclusive – Guests revel in an adults-only paradise along the idyllic Riviera Maya, steps from a breathtaking beach, fantastic shopping along 5th Avenue, and vibrant nightlife. Just 55 kilometers (34 miles) from Cancun International Airport (CUN), Wyndham Alltra Playa del Carmen, Adults Only All Inclusive offers the ultimate carefree vacation with unlimited gourmet dining and creative cocktails as well as a state-of-the-art fitness center, daily activities like beachfront yoga and aqua aerobics, and nightly entertainment. Guests can take a dip in the sparkling Olympic-size pool overlooking the Caribbean Sea, enjoy a leisurely stroll along the warm white sand, or get pampered at the full-service spa and salon. After a day of sunning, shopping, or sightseeing, guests will love retreating to one of our 287 non-smoking rooms and suites, featuring a balcony or terrace for savoring the sunset and thoughtful conveniences like a fully stocked minibar, complimentary bath products, and free WiFi. If guests want to book an excursion to Cozumel or snag a table at the hottest club, our friendly, multilingual staff are always on standby to ensure they have the vacation they’ve been dreaming about. Wyndham Alltra is designed to make it easier for the everyday traveler to find truly outstanding all-inclusive hotel experiences outside of the current upscale and luxury options. This will provide an opportunity for hotel developers, owners, and investors to welcome new customers to all-inclusive hotels with unmatched support from Wyndham. The brand invites hoteliers to take advantage of Wyndham’s scale, distribution, services and loyalty program through this new all-inclusive brand.

Create: Oct 9, 2021 Edit: Oct 9, 2021 International News

Iran ready to restore Syria’s tourism infrastructure damaged by ISIS

Iran is prepared to repair and restore Syrian historical monuments and tourism infrastructure that have been destroyed by the Islamic State in Iraq and Syria (ISIS), the deputy tourism minister Ali-Asghar Shalbafian has announced. He made the remarks during a meeting with the Syrian Minister of Economy and Foreign Trade Mohammad Samer al-Khalil on Sunday in the Expo 2020 Dubai. “The Iranian restorers can then exchange experiences with Syrian specialists,” the official added. He also emphasized Iran’s readiness to strengthen communication and develop tourism ties between the two countries. Health tourism and medical tourism is one of Iran's most important strengths in the tourism sector, and we welcome Syrian tourists to make use of this opportunity,” he noted. Al-Khalil for his part said that there is an increasing interest among Syrian tourists in visiting Iran, especially its northern coasts, as well as to Iranian holy cities, so the necessary grounds need to be created. The Expo 2020 Dubai opened on Thursday with a lavish ceremony of fireworks, music, and messaging about the power of global collaboration for a more sustainable future. Iran’s pavilion in the world fair is planned to showcase each Iranian province’s strengths and assets in tourism, cultural heritage, handicrafts, as well as its natural sites, traditional ceremonial practices, and historical significance. Many countries and companies are also looking to the expo - the first major global event open to visitors since the coronavirus pandemic - to boost trade and investment. According to organizers, the Expo, an exhibition of culture, technology, and architecture under the banner “Connecting Minds and Creating the Future”, is expected to be a demonstration of ingenuity, and a place where global challenges such as climate change, conflict, and economic growth can be addressed together. The Persian Gulf state has relaxed most coronavirus limitations but Expo requires face masks to be worn and for visitors over 18 to be vaccinated against, or test negative for, COVID-19. Iran expects to reap a bonanza from its numerous tourist spots such as bazaars, museums, mosques, bridges, bathhouses, madrasas, mausoleums, churches, towers, and mansions, of which 26 being inscribed on the UNESCO World Heritage list.

Create: Oct 3, 2021 Edit: Oct 9, 2021 Regional News

Residence Inn by Marriott Bogotá Debuts in Colombia

Residence Inn by Marriott, part of Marriott Bonvoy’s portfolio of 30 extraordinary brands, announced today the opening of its newest property, Residence Inn by Marriott Bogotá. Marking Residence Inn’s debut in Colombia, the hotel is located at Calle 90 # 16-30, just a few steps from 93rd Street Park and in the middle of the most vibrant and cosmopolitan area in the Colombian capital. Operated by oxoHotel — a company specialized in the conceptualization, development and operation of multi-brand and multi-segment accommodations — the new Residence Inn by Marriott Bogotá welcomes business and leisure travelers with upscale design and architecture that enhances the guest experience with open spaces to relax and live without constraints. Residence Inn by Marriott Bogotá provides direct access to Chicó Market (Mercado del Chicó), an innovative gastronomic complex with more than 30 gastronomic offerings, located adjacent to the hotel, as well as to Bodytech Calle 90, one of the best medical sports clubs in Colombia. “We are very pleased to introduce the Residence Inn by Marriott brand for the first time in Colombia,” said Diane Mayer, Vice President & Global Brand Manager of Classic Select Brands, Marriott International. “We’ve seen increased demand for longer stay brands that offer modern amenities, open room layouts and sophisticated design to spread out, recharge and maintain a healthy balance while on the road, whether for business or for fun. Travelers can make the most of their stay by choosing the Residence Inn by Marriott Bogotá.” The hotel offers 131 all-suite, flexible guest rooms including studios and one- or two-bedroom suites. Guests will feel right at home with separate areas for living and sleeping with plush bedding and linens, providing an intimate atmosphere that invites connection and productivity. The hotel design makes use of organic materials and textures combined with warm colors, transition palettes, as well as textiles and ancestral Colombian goldwork that feature crisp and inspiring details, offering comfort the moment a guest enters the hotel lobby. LONGER STAY Designed for stays of five nights or more with maximum benefits in mind, Residence Inn stands out for its modern residential decor based on the idea of ‘travel the way you live.’ It is a concept where openness, freedom and love for life translate into personalized service and unrestricted experiences. Fully equipped kitchens in each suite – complete with a refrigerator, cook top, microwave, dishwasher, residential-size appliances, and dishes and cookware – set the stage for home-cooked meals, paired with Residence Inn’s complimentary grocery delivery. Guests will also appreciate large in-suite workspaces with a well-lit desk, ergonomic seat and high-speed wireless internet access. Residence Inn offers a wide variety of healthy and natural options on rotation for its daily complimentary breakfast, included in the room rate. We are delighted to open the first Residence Inn in Colombia in an area surrounded by impressive shops, restaurants and experiences that invite business and tourism. Each suite has been developed to create sensations of being close to home with personalized welcoming moments,” said Juan Carlos Galindo, CEO of oxoHotel. “With this opening, we are not only reaffirming our intention to offer enhanced experiences to our guests, but also to reignite tourism and new hotel projects in Colombia.”

Create: Aug 1, 2021 Edit: Aug 1, 2021 International News

Five Ways Tech Builds the Next Stage of Local Authenticity for Hotel

Coming out of the pandemic, guest demands have irreversibly changed. They don’t want cookie-cutter rooms; they want experiences. This harks back to the push over the previous decade to make our properties more ‘locally authentic’. Now, with lean teams and skeleton crews, the only way to effectively meet this demand is through technology.For the post-pandemic travel landscape, local authenticity means more than just a cursory immersion in the arts, culture and heritage of one’s locale. It also equals peace of mind because, in light of the residual anxiety over COVID-19, guests need to feel as though their specific requests are being handled.As a simple leisure scenario, picture yourself going on an international vacation with your loved one for the first time since the virus struck. You have all the new airport procedures to contend with. You’ve been wearing a mask for hours on end, which is inherently uncomfortable. And now you’re in a foreign city and country and don’t know what attractions and stores have reopened or what the local safety guidelines are, on top of a myriad of other questions that would require some digging online. Instead, wouldn’t it be great to know that your host hotel has your back the whole way?In the past, luxury brands have provided this kind of omniscience by deploying an army of staffers, but this model won’t jive in the post-pandemic, hyper-labor-efficient market conditions. Moreover, hotels must be proactive in the pre-arrival stage to ensure incoming guests have everything that they need and to make arrangements on their behalf. This sets the pace for a great onsite experience in lieu of the outdated ‘reactive’ process of waiting for guests to reach out to you with their inquiries. Done right, hotels can utilize integrated platforms and build a versatile CRM to connect the entire guest journey that also offers a clear counterargument to the largely self-serve nature of home-sharing accommodation providers such as Airbnb. Here are five ideas to help you incorporate this newfangled, full-service model. 1. Home-sharing platforms offer a direct, two-way messaging service with the accommodation host, and hotels must do the same. Brands should be using a chatbot to immediately respond to the simpler questions –which represent the majority of inquiries – then bouncing the more complex ones onto your front desk or concierge. Ditto for the voice channel where booking engines are available 24/7 and so too must your intake team be ready at all hours in order to win the business. 2. Speaking of booking engines, these should no longer be only for rooms, particularly if we want to continue to push guests towards our websites from the OTAs. Customers should be able to plan their entire trip itinerary from these portals, starting with dining reservations and spa appointments through to arrival amenities and perhaps a few ‘surprise and delight’ freebies such as their preferred, complimentary welcome refreshment or departure gift. With so much confusion about what’s open and what’s not, being an ambassador means guiding guests through this uncertainty as early in the customer journey as possible. 3. Physically getting to an accommodation booked through a home-sharing platform is mostly a laissez-faire ordeal. So, why can’t hotels offer bespoke, point-to-point guidance on transportation to and from the rail station or airport, as well as recommendations on how to get to the city or region? As a guest’s perception of your arrival experience can depend on the agony of how one arrives at the hotel, why leave this to chance? Besides better integrations to flight trackers so that you know exactly when your guests are expected to arrive, such innovations as autonomous vehicles are just around the corner, which could drastically bring down the costs of shuttle services. Grandiose for now, perhaps a present-day possibility would be a flight tracker integration so that you know when guests are expected to arrive and can be ready with a warm welcome. 4. The future of travel will be more purpose-driven. Namely, with so many anxiety-riddled barriers following COVID-19, guests will want to maximize their time while aboard. Planning a guest’s itinerary or making local recommendations has traditionally fallen under the purview of the concierge, but the time is right for building a ‘pick your own adventure’ program of bundled, turnkey half-day and full-day activities. This will require deeper integrations with third-party operators as well as a rethink of what onsite or offsite services are most meaningful for guests based upon their given travel purpose. For instance, a late-afternoon, post-meeting relaxation package with a whiskey tasting, revitalizing nosh and back massage will have vastly different appeal from a daylong sightseeing tour that includes timed entrances to exclusive local events. 5. The post-stay relationship is where home-sharing hosts are weakest. The platform does the brunt of this, focusing more on exploring new destinations rather than return visits. For hotels, traditionally the last interaction between guest and staff was often a checkout at the front desk where the final bill was confirmed, representing an emotionless, transactional touchpoint. Now with contactless checkout, hotels can transform this into a meaningful ‘thank you’ gesture followed by a series of one-to-one messages based upon what a guest utilized while onsite. With a fully integrated CRM, this messaging can be sentient insofar as knowing when to push for additional sales and when to simply keep past guests up to date on the latest happenings.

Create: Jul 28, 2021 Edit: Jul 28, 2021 Hotel Management

Fairfield Inn & Suites by Marriott Opens in Mansfield, Massachusetts

The 108-room Fairfield Inn & Suites by Marriott in Mansfield, Massachusetts is now open today, Wednesday, July 14, 2021 with a new décor that provides guests with a feeling of warmth and calmness while traveling. Located at 50 Reservoir Street directly across from the Xfinity Center, the Fairfield Inn & Suites Mansfield will operate as a Marriott franchise, owned by Reservoir Hotel Partners LLC and managed by Lafrance Hospitality of Westport, Massachusetts. General Manager Angela Melanson and Area Director of Sales Ted Zlydaszek lead the management team for Lafrance Hospitality. Whether traveling for business or pleasure, the Fairfield Inn & Suites Mansfield offers guests convenient access to the Xfinity Center – a popular outdoor amphitheater, TPC Boston golf club, and shopping at Mansfield Crossing and Wrentham Village Premium Outlets. Delivering both function and comfort, our new design and décor elevate the Fairfield brand, setting a new standard in the moderate tier category,” Diane Mayer, Vice President and Global Brand Leader, Classic Select Brands. “At Fairfield Inn & Suites, we provide an easy, positive and productive travel experience, as well as the promise of consistent and reliable service at an exceptional value. The Fairfield Inn & Suites Mansfield is a truly stunning example of the brand’s contemporary look and feel, and we are pleased to introduce Fairfield Inn & Suites hotels in the Mansfield area.” The new décor package is warm, timeless, forward-thinking, and inviting with simple nods back to the brand’s heritage. Specific elements meant to evoke feelings from the Fairfield Farm include a farmhouse table in the lobby for gathering and connecting, photography from the Fairfield Farm serving as artwork in the lobby and guest rooms, natural materials and unique textures featured throughout, and a history wall in every property showcasing the brand’s roots. The new guestroom design is impactful, unique and addresses the functional needs of the Fairfield guest for a seamless experience. The room was designed with the modern traveler’s needs to stay productive on the road in mind without overcomplicating the guestroom. Each room features a modern lounge chair, serving as both functional and comfortable to either work or relax in. The artwork in the room takes center stage with the window treatment acting as a focal point, displaying photography taken at the Fairfield Farm. The material is sheer and allows light to pass through the photography, warming up the room and creating a comfortable environment. The guestrooms also feature a mobile desk, a comfortable couch, refrigerator, coffeemaker and microwave. Additional hotel amenities include a lobby bar, an indoor heated swimming pool, an outdoor patio with a fire pit, a large fitness center equipped with a Peloton, free Wi-Fi and fax and copy services. A complimentary hot breakfast, featuring oatmeal, scrambled eggs, sausage, make-your-own waffles and other healthy items, such as fruit, yogurt, and whole grain cereals and breads is also available.

Create: Jul 17, 2021 Edit: Jul 17, 2021 International News

Hilton Expands All-Inclusive and Luxury Portfolio in Mexico With Signing of Three Beachfront Resorts

Leading global hospitality company, Hilton, announced today the signing of three managed resorts in Mexico, furthering the company’s all-inclusive and luxury expansion plans: Hilton Vallarta Riviera All-Inclusive Resort, Hilton Tulum All-Inclusive Resort and the luxurious Conrad Tulum. The newest additions to the company’s portfolio showcase Hilton’s deep-rooted commitment to growing its unrivaled offerings in Mexico, where Hilton has more than 70 hotels open and more than 30 in the development pipeline. “Mexico has always been an incredibly important destination for Hilton. These new additions are one more symbol that tourism in Mexico is rebounding and it is with great pride that we continue evolving our offerings in this burgeoning market, especially in the luxury and all-inclusive segments,” said Danny Hughes, Executive Vice President and President, Americas, Hilton. “We are extremely proud of our new products, ongoing partnership with Parks Holdings and the resilient Team Members who are working to bring the warmth of hospitality to the new resorts entering our portfolio.” A development by Parks Hospitality and owned by Fibra UNO, Hilton Vallarta Riviera All-Inclusive Resort is expected to convert in Q4 2021. Situated between the beaches of the Bay of Banderas and the majestic Sierra Madres Mountain, the 444-room AAA Four Diamond award-winning resort features a picturesque private beach, two glistening pools, full-service spa, fitness center, six craft cocktail bars, and seven specialty restaurants offering a variety of cuisine including Asian, Italian and Mexican flavors, as well as seafood and tapas options. Catering to the evolving needs of today’s business traveler, the resort offers nearly 26,000 square feet divided with 13,000 square feet of outdoor event space and 13,000 square feet of flexible indoor meeting space. Owned and developed by Parks Hospitality, Conrad Tulum and Hilton Tulum All-Inclusive Resort are anticipated to join the Hilton portfolio in Q4 2021 and Q1 2022 respectively. The distinctly unique hotels will each provide guests with a brand-exclusive experience featuring world-class dining and extensive recreation options, while offering visitors access to shared amenities including a meetings and events complex and a state-of-art spa. “We are honored and excited to be extending our successful partnership with Hilton with these iconic resorts and bringing new unprecedented luxury options to Tulum. We believe Mexico’s unique combination of people, culture, gastronomy, and natural beauties, make it the best global destination for tourism and we look forward to our continued future growth with Hilton. I would like to thank all of Parks, FUNO and Hilton’s team for all their hard work in bringing these amazing projects to reality,” said Charles Elmann Fasja, CEO Parks Holdings. Nestled among verdant tropical vegetation, overlooking the Caribbean Sea’s turquoise waters, and situated on an expansive stretch of beach, the new-build 349-room luxurious Conrad Tulum will be Conrad Hotels & Resorts’ first hotel in Quintana Roo on the eastern coast of the Yucatan Peninsula. Located near one of the best-preserved Mayan sites in Mexico, the property will provide a secluded haven for travelers featuring a bold design aesthetic inspired by Tulum’s lush landscape, picturesque beaches, and surrounding nature reserves. In addition to elegantly appointed rooms, the new hotel’s selection of accommodations will feature contemporary and sophisticated master suites, governor suites and presidential suites. Guests can choose from seven world-class restaurants and bars featuring an array of cuisine options from Mediterranean and Asian to a special Chef Table’s dining experience and relax and unwind in five pools. Like other properties in the Conrad Hotels & Resorts portfolio, Conrad Tulum will draw on the destination’s local influence and offer a distinct experience for travelers. Travelers will enjoy an enriching escape with effortless and passionately delivered service as they explore and immerse themselves in Tulum’s culture and community. The 735-room oceanfront Hilton Tulum All-Inclusive Resort will introduce travelers to an upscale and elevated all-inclusive experience in this sought-after destination. Set to boast unrestricted views of the picturesque waters of the Caribbean Sea, the resort will offer seven dining experiences featuring international cuisine, an expansive multiple pool complex with a waterpark, and a secluded beach. In addition to the variety of dining and recreation options at the luxurious Conrad Tulum or Hilton Tulum All-Inclusive Resort, all guests at either hotel will have access to a 21,500-plus square foot spa, with 16 treatment rooms and a pool, in a private and quiet area surrounded by tropical resort grounds. Guests visiting for meetings or events will have access to a 55,000 square foot convention center and an auditorium that seats up to 400 people. Continued Growth in Mexico Hilton continues to showcase confidence in the tourism industry’s rebound, including in Mexico as seen with the recent opening of The Yucatan Resort Playa Del Carmen, Tapestry Collection by Hilton as well as the upcoming Hilton Cancun, an All-Inclusive Resort located on 100 acres of Mayan coastline with a pool complex, 12 all-inclusive culinary experiences and 715 guestrooms. With these latest additions, travelers can choose from six Hilton all-inclusive resorts in Mexico and four luxury resorts, including the renowned Waldorf Astoria Los Cabos Pedregal, the recently opened Conrad Punta de Mita, and Waldorf Astoria Cancun, debuting in 2022. The addition of these resorts reinforces Hilton’s commitment to further our all-inclusive growth strategy and expansion of our luxury resorts portfolio in the top leisure destinations in the region,” said Juan Corvinos, vice president development, Caribbean and Latin America, Hilton. “With today’s travelers planning that much-desired getaway, Hilton offers remarkable options. The announcement of these three new Hilton properties in Mexico comes on the heels of other recent all-inclusive development news: the May 2021 opening of The Yucatan Resort Playa Del Carmen, Tapestry Collection by Hilton, and the upcoming September 2021 opening of Mangrove Beach Corendon Curaçao Resort, Curio Collection by Hilton and November 2021 opening of Hilton Cancun, An All-Inclusive Resort.” Hilton currently has a portfolio of more than 170 hotels and resorts welcoming travelers in the Caribbean and Latin America, including more than 70 properties in Mexico. The company continues to pursue additional growth opportunities in the region and currently has a robust pipeline of nearly 110 hotels throughout the Caribbean and Latin America, including more than 30 projects across Mexico. Hilton Vallarta Riviera All-Inclusive Resort, Hilton Tulum All-Inclusive Resort, and Conrad Tulum will all participate in Hilton Honors, the award-winning guest-loyalty program for Hilton’s 18 distinct hotel brands. Members who book directly will have access to instant benefits, including a flexible payment slider that allows members to choose nearly any combination of points and money to book a stay, exclusive member discounts, free standard Wi-Fi and access to the Hilton Honors mobile app.

Create: Jul 17, 2021 Edit: Jul 17, 2021 International News

Wyndham Opens La Quinta Inn & Suites Nashville Downtown/Stadium

PARSIPPANY, N.J. – July 15, 2021 – Wyndham Hotels & Resorts, the world’s largest hotel franchising company with over 8,900 hotels across nearly 95 countries, today announced the opening of La Quinta Inn & Suites by Wyndham Nashville Downtown/Stadium, featuring the brand’s Del Sol prototype. There are 175 La Quinta hotels in the development pipeline, with openings scheduled this year in key U.S. markets such as Austin, Texas; Brooklyn, N.Y.; Denver, Colo.; and Santa Cruz, Calif. Internationally, the brand, which currently operates in Canada, Chile, Colombia, Honduras, Mexico, Turkey, and New Zealand, has also announced plans to further expand in China, the Dominican Republic, Mexico, and the United Arab Emirates. La Quinta’s Del Sol prototype was created with the objective to maximize revenue-per-sq.-ft. while maintaining a competitive cost per key. It features a fresh, stylish and innovative design, providing guests with comfort and convenience while enabling productivity, making it appealing to both business and leisure travelers. La Quinta has continued to garner the interest of developers due to its strong performance of gaining 490 basis points of RevPAR Index in 2020 against its competitive set, according to STR data. Dedicated to guest service and satisfaction, La Quinta by Wyndham offers an elevated stay in a contemporary setting. With thoughtful amenities and friendly service, this brand consistently delivers an exceptional guest experience that keeps travelers waking up on the bright side. Located along the East Bank of Nashville’s Cumberland River, La Quinta Inn & Suites by Wyndham Nashville Downtown/Stadium debuts 205 spacious guest rooms outfitted with amenities to relax and recharge, more than 2,000 square feet of event space, an on-site restaurant and bar, a business center to stay connected, a fitness center to squeeze in a workout while on the road, and a welcoming heated indoor pool. The hotel also offers amenities ranging from laundry facilities and dry cleaning service to Bright Side Breakfast®. With modern, locally inspired design elements, including an expansive hand-tiled mosaic reflective of the city’s music scene behind the front desk, the heartbeat of Nashville is evident throughout the hotel. “We are delighted to bring La Quinta Inn & Suites by Wyndham’s Del Sol prototype to the bustling city of Nashville,” said Krishna Paliwal, Wyndham’s president of La Quinta and head of architecture, design, and construction. “Timed with the return of the summer travel season, we are excited to expand the brand’s portfolio and welcome visitors to this very special southern city.” La Quinta Inn & Suites by Wyndham Nashville Downtown/Stadium is located nine miles from Nashville International Airport, across the street from Nissan Stadium, home to the Tennessee Titans, and minutes from the excitement of Broadway. Visitors can immerse themselves in music history with a visit to the Grand Ole Opry and Ryman Auditorium, see Elvis’ Cadillac and additional iconic memorabilia at the Country Music Hall of Fame and Museum, or catch a Predators game at Bridgestone Arena. Centennial Park is nearby and home to a full-scale replica of the Parthenon, as is the stunning 55-acre botanical garden at Cheekwood. Business travelers can expect to be conveniently located near companies like Amazon, Bridgestone, and iHeartRadio.

Create: Jul 17, 2021 Edit: Jul 17, 2021 International News

South Florida’s iconic Boca Raton Resort & Club to Undergo $175 Million Renovation

South Florida’s iconic Boca Raton Resort & Club announces the most significant evolution in its history, and its new-again name —The Boca Raton. For over four decades, from 1944 to 1988, The Boca Raton name signified a luxurious lifestyle unmatched worldwide. Over the coming months, The Boca Raton will usher in an entirely new perspective on travel, A New Golden Era. A New Golden Era at The Boca Raton and The Boca Raton Club promises an unrivaled destination beginning with a $175 million Phase One physical transformation to be unveiled during Winter 2021/2022. There will be bespoke enhancements to every guest experience, from exceptional accommodations to dynamic culinary concepts and innovative programming. The Boca Raton has a remarkable history as an internationally recognized landmark and a private escape for in-the-know travelers,” said Daniel A. Hostettler, President & CEO of The Boca Raton. “A New Golden Era will pay homage to the resort’s storied past while introducing innovative new amenities and experiences that will inspire both members and guests, and define The Boca Raton as one of the world’s most preeminent luxury resorts and private clubs.” Five Distinct Hotel Experiences, One Iconic Resort. The Boca Raton will feature a collection of five hotels located Beachside and Harborside, each with its own personality and style. Beach Club: The oceanfront luxury escape features three pools set on a private stretch of golden beach. The hotel’s new Mediterranean dining concepts, Marisol and the lobby lounge, are curated by notable lifestyle guru Colin Cowie. Bungalows: Ideal for extended stays, this three-story residential hideaway features two-bedroom suites with full kitchens and furnished terraces and balconies. Tucked in a serene corner of the property surrounded by a lush landscape, the Bungalows offer a private pool and dedicated amenities. Yacht Club: The adult-only, all-suite luxury hotel embodies refined lakefront leisure. Elegant suites feature private balconies, and views of Lake Boca Raton and its yacht-lined promenade. Personal concierges and floor valets prepare every detail for the perfect escape. Reopening Winter 2021. Cloister: Stay where it all started amidst grand architecture, lush grounds and hidden gardens as an unforgettable backdrop. Located in the heart of the action, the resort’s original structure is just steps from the 18-hole golf course, Racquet Club and spa. The Cloister is being revitalized and will reopen with immersive experiences and rotating art collections. Reopening Winter 2021. Tower: Providing elevated perspectives for sophisticated travelers, the 27-story tower is undergoing a $45 million complete transformation by Rockwell Group. With extraordinary vistas of sparkling waterways, the all new luxury hotel will introduce flexible suite configurations—two to three bedrooms—artful touches, bespoke amenities and butler service. Opening first quarter 2022. A World of Flavor. From fine dining to waterfront bites, The Boca Raton is creating one of the most exciting culinary destinations in the country, including four signature experiences with Major Food Group (MFG). The Flamingo Grill, opening this month, offers a glamorous take on the mid-century American chophouse. Forthcoming restaurants include Sadelle’s, the inventive, perennially packed brunch institution with locations in New York and Las Vegas, and all new concepts exploring Japanese and Italian cuisine. Only at The Boca Raton. This winter, the resort will unveil Harborside Pool Club, a four-acre lakefront oasis featuring luxury cabanas, four pools, 450-foot lazy river, two three-story high slides, double standing wave, retail boutique, 7,100 square foot event lawn, 5,000 square foot kids club, and a teens lounge, as well as new waterfront dining options. The Boca Raton’s 40,000 square foot wellness oasis has unveiled a new name, Spa Palmera, and new treatments. This winter, Spa Palmera will showcase a refreshed design and additional programming. New one-of-a-kind experiences include a supercar racing adventure, perfect for thrill seekers. Fashionistas may opt for a curated shopping day with a personal stylist, while couples can spend the afternoon on a private boat, complete with snorkeling and live entertainment. Resort owners MSD Partners and Northview Hotel Group are stewarding the property into its new phase with an award-winning team of builders and creators. Visionaries include architecture and design firm Rockwell Group, landscape architecture firm EDSA, branding and marketing agency King & Partners, and GarciaStromberg—a firm of architects, designers and artists.

Create: Jul 17, 2021 Edit: Jul 17, 2021 International News

Iranian border towns, beautiful yet underrated

Countries are defined geographically and politically by their borders. Borders are fundamentally linked to tourism, as travel almost always entails crossing a political or another boundary, and borderlands are often the first or last areas of a country visited by travelers. Iran has a total of 5,894 kilometers of land borders with its neighbors Afghanistan, Armenia, Azerbaijan, Iraq, Pakistan, Turkey, and Turkmenistan. It also borders the Caspian Sea, Persian Gulf, and the Gulf of Oman. Several border cities dot Iran, owing to the vast size of the country’s land borders. The border cities of Iran, however, have limited tourist numbers due to their long distances from the country’s center, as well as the fact that they have not been properly promoted for foreign visitors. Here are some of the most beautiful border cities that have always gone unnoticed. Astara Astara, an Iranian border city and port, offers a wide range of tourist attractions. It is a major tourist and economic center on the west coast of the Caspian Sea, in the Gilan province. It is the last point of the border between Iran and Azerbaijan. Hakim Nezami School and Shindan Castle are two of the city’s historical sites. Astara Lagoon, Astarachay river, Qarasu river, Chelvand river, Darband river, Lavandvil river, and Espinas mountain are some of the city’s natural attractions. Among Iran’s border regions, Astara is the only area that has not experienced any tensions in the last 80 years, making it one of the safest. There is a great deal of tourism in this region because of the natural beauty and the weather. Jolfa Located in northwestern East Azarbaijan province, Jolfa borders the countries of Armenia and the Republic of Azerbaijan to the north. Jolfa has a semi-desert climate with warm summers and partly cold, moderate winters. The special importance of Jolfa is due to its historical monuments, strategic location, and appropriate geographical features, as well as its proximity to the commercial and industrial free zone of Aras (one of Iran’s most important commercial centers). Seyyed Abolqasem Nabati tomb, Duzal tower, Saint Stepanos Monastery, Nane Maryam church, ruined mill, Ushtibin village, St. Mary church, Baba Yaqub shrine, Ali Beyg fort, Jolfa historical bath and etc., are the most significant monuments and tourist attractions in this area. The region’s economy is fueled by the abundance of water resources, grasslands, and forest reserves, as well as its high potential for growth and industrialization. Minerals, agriculture, livestock, services, and scientific and training development also play an important role. There are a lot of cotton fields in this city, and weaving is the major activity of the locals. Jolfa people are Azeri and they speak in Turki Azerbaijani in their own local dialect. Maku Maku is located northwestern province of West Azarbaijan and enjoys a unique geographical and natural location. In a valley passes through which the Zangmar River divides Maku into two parts, the city is located 1294 meters above sea level. The city is surrounded by the Qarasu River and Turkey from the north, the Aras River (the Nakhchivan Autonomous Republic and Armenia) from the east, Khoy from the south, and Turkey from the west. Due to the surrounding stony mountains, this city has a moderate climate in winter and a hotter climate in summer. Mountainous landscapes, flourishing pastures, hot water springs, waterfalls, protected areas, and hunting grounds are some of the tourist attractions of this area. Maku is located on the main Tabriz-Bazargan road and has an excellent strategic location. Among the city’s most significant features is its role as the country’s only land border business and a link to Europe. As part of Maku’s economy, there is an industrial complex on the Maku-Bazargan road. Maku people rely on cross-border trade, agriculture, and animal husbandry for their livelihood. Zahedan The city of Zahedan is located in eastern Iran close to the Pakistani border. There are high lands around Zahedan, so it looks like a pit. The city is home to the mountains of Oshtoran Koh, Anjir Dan, Jico, Pir Khan, and Mulk-e Siah. Climates in this area are characterized by intense heat, aridity, and warmth. Zahedan consists of 4 parts: "Markazi", "Mir Jave", "Nosrat Abad", and "Korin", three cities, and eight rural districts. It is an academic, cultural, historical, and religious city that has a service structure. Zahedan enjoys a privileged geographic and border location which makes it an ideal place for trade with India thanks to its convenient location on the Afghanistan-Pakistan route. Pakistan’s railway enters Iran from the Mirjaveh border and Iran’s railway ends in this city. By being located among the Khorasan, Kerman, and Chabahar land routes, Zahedan is one of the Iran transit routes. Zahedan’s economy depends on agriculture in addition to trade. There are subterranean, spring, and river wells that supply the water this city needs. This area is full of color in its literature, clothing, and music. Zahedan’s cultural diversity results from migration. A good example of Baluch handicrafts is the klim bafi, needlework, seke dozi, and pottery. Zahedan architecture is influenced by Iran's ancient architecture due to its tropical weather. Baneh One of the border cities between Iran and Iraq, Baneh is located in the western province of Kordestan. The city is located 20 kilometers from the Iranian-Iraqi border, 60 kilometers southwest of Saqez and 70 kilometers southeast of Sardasht. The city is known for its large and natural oak forests. In 1984, Iraqi planes bombed Baneh and some nearby settlements during the Iran-Iraq war (1980-1988). Dul Arzan village, Shevi cave, Baneh Dam, Sorin complex are among the city’s tourist attractions, however, most of its reputation comes from its border malls and its status as a trade center. Local people speak Kurdish with Slemani accent.

Create: Jul 17, 2021 Edit: Jul 17, 2021 Regional News