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Guest Interaction Cycle - Leaving the Guest Room - Picture 1

Guest Interaction Cycle - Leaving the Guest Room

Create: May 1, 2019     Edit: May 2, 2019
After cleaning the guest room:

Inform the guest that the room cleaning is finished

“Mr/Mrs/Ms ________ your room has been serviced"

Check for the guest satisfaction

“Mr/Mrs/Ms _______ Everything is fine and comfortable in the room"

Offer assistance in advance

“Would you like me to call the restaurant reservation to book a table for you this evening?”

If you are taking down a guest request, please ensure that they revert back to the guest with the confirmation.

Leave the room quietly without disturbing the guest or making any noise.

“Thank you very much Mr/Mrs/Ms _______ Have a wonderful evening”.




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