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Four Seasons to debut new hotels, resorts, private residences and more in 2020

Four Seasons to debut new hotels, resorts, private residences and more in 2020

Anticipated openings embody the company’s commitment to setting the highest standards for guest experiences in its growing global portfolio. Four Seasons Hotels and Resorts, the world’s leading luxury hospitality company, continues to expand its global portfolio with strategic openings of new hotels, resorts and branded private residences in the world’s most desirable locations. “An unwavering commitment to service and quality, a strong operating model and alignment with hotel owners who share our vision places Four Seasons in an enviable market position as we continue to grow our portfolio and strengthen our global development pipeline,” says John Davison, President and Chief Executive Officer, Four Seasons Hotels and Resorts. “As we begin a new decade, we continue to elevate the experience for our guests and enhance our product offering, affirming our passionate dedication to excellence and the industry-leading innovation that has defined our brand for nearly 60 years.” Working in concert with its partners, each new development authentically reflects the character of the destination, envisioning new ways for travellers as well as local residents to experience the world of Four Seasons. Recent innovations have included the company’s first standalone Private Residences, fully serviced by Four Seasons, in London at Twenty Grosvenor Square; a technology-led development with Comcast in Philadelphia; the Athenian riviera conversion of the iconic Four Seasons Astir Palace Hotel Athens; and the company’s first all-inclusive wellness retreat in Hawaii. Soon, having just opened its collection of traditional chalets at the foot of the Mont d’Arbois slopes with Les Chalets du Mont d’Arbois, Megève, the company that also introduced the first private jet experience will debut its first resort with an onsite winery in Napa Valley. Planned Openings in 2020 Six new openings are anticipated for 2020, including the return of Four Seasons to Bangkok with the glorious new Jean-Michel Gathy-designed landmark along the Chao Phraya River, debuting with nearly 300 stunning guest rooms and more than 350 beautifully appointed Private Residences. Also opening in the Asia-Pacific region early in the year is a third address in Japan, in the Otemachi area of Tokyo facing the Imperial Palace Gardens. In Europe, Four Seasons will debut in Spain for the first time with a new hotel in central Madrid, an assembly of several historic buildings now fully restored and reimagined, and highlighted by a rooftop restaurant by three Michelin-starred Spanish celebrity chef Dani García. Long established as the premier luxury hospitality brand in California with seven existing locations, Four Seasons continues to expand its presence in the northern part of the state with the spring opening of its second hotel in San Francisco, a soaring building in the Embarcadero district. Also scheduled for 2020 is the highly anticipated opening of a Four Seasons resort in Napa Valley, including a unique collection of Private Residences as well as Four Seasons first on-property winery in partnership with acclaimed winemaker Thomas Rivers Brown. Also in the United States, a recently announced hotel in New Orleans is expected to open in late 2020 in the city’s historic World Trade Center. 2019 Highlights Planned openings for 2020 follow an exciting year as Four Seasons celebrated a significant number of new openings around the world in 2019, including its first entry into Greece with the rebirth of the legendary Astir Palace Hotel in Athens; and the company’s return to Montreal with a stunning and sleek new hotel in the heart of the city’s Golden Mile, featuring the opening of the restaurant MARCUS with celebrity chef Marcus Samuelsson. Additional openings included a new hotel in the Garden City of Bengaluru, its second in India; the return of the brand to Philadelphia (located within the Comcast Center, the city’s tallest building) as well as a second hotel in Boston at One Dalton Street; a third address in Mexico, this time on the pristine beaches of the East Cape of Los Cabos; the company’s first all-inclusive wellness retreat in the fully refurbished Lodge at Koele on the Hawaiian Island of Lanai; and the completion of its full suite of historic chalet offerings in the French Alpine community of Megève. Looking Further Ahead In addition to announcing new properties in San Francisco and New Orleans, Four Seasons also unveiled plans for new hotels in Okinawa, Japan; Nashville and Minneapolis, USA; Cartagena, Colombia; and a second resort in Cabo del Sol, Mexico. The company also previously announced new Four Seasons projects in Dalian, China; Makkah, Saudi Arabia; Hanoi, Vietnam; and Caye Chapel, Belize. Also in 2019, Four Seasons announced plans for a new, fully customised Four Seasons Private Jet that will continue to take luxury travel to new heights as it continues the journey first introduced in 2015. A Growing Residential Portfolio Building upon Four Seasons 35-year history in branded residential following the opening of its first Private Residence in 1985, the company continues to strategically enhance its portfolio of exclusive Private Residences in markets around the world.

Create: Feb 9, 2020     Edit: Feb 9, 2020     International News
Crowne Plaza Dubai Marina opens its doors

Crowne Plaza Dubai Marina opens its doors

IHG announced the opening of Crowne Plaza Dubai Marina, part of the newly designed flagship properties launching globally offering a new distinctive stay experience, designed to meet the needs of the modern business traveller. Crowne Plaza hotels & resorts is one of the world’s largest upscale hotel brands, with an increasingly strong reputation for being the first choice for business-class stays. Designed with the modern traveller in mind, Crowne Plaza Hotels & Resorts know that business travel isn’t just about business – it’s about balancing work and life so guest feel fulfilled and successful.  This opening represents a landmark moment for Crowne Plaza Hotels & Resorts in the Middle East and marks the beginning of ambitious expansion plans for the brand in the region. With 24 Crowne Plaza hotels (6,836 rooms) open in the Middle East (GCC, Levant and Egypt) and a further eight (2,738 rooms) in the pipeline – three of which are in the UAE and three in KSA, the brand is perfectly positioned to cater for a rising number of regional business events and travel to the Middle East. Within only a 20-minute drive to Expo 2020 Site, close proximity to important business hubs including Jumeirah Lake Towers, Jebel Ali, Dubai Media City and Dubai Internet City, Crowne Plaza Dubai Marina is set to become an important hub for business travelers in the lead up to Expo 2020. Georges Farhat, General Manager, Crowne Plaza Dubai Marina said: “Our flagship property in Dubai Marina is an exciting addition to the Crowne Plaza portfolio in the region. As a flagship property, the hotel will feature a new modern design philosophy which better meets the needs of our guests: productivity, advanced restoration and inspiration, seamlessly blending work and play. It features a new approach to lobby design, which can be used for co-working or relaxing. Its location makes it ideal for guests looking to stay ahead of their game while travelling for business; from a morning run on the marina waterfront walkway to after work chilling out in the heart of one of Dubai’s most exciting districts.” Located primely on the banks of Dubai Marina with direct access from the promenade, the 24 storey building occupies 3,037 square meters and boasts 273 stylish and ultra-modern hotel rooms including 61 Club Rooms and 32 suites. Offering panoramic views over the water, these rooms come with a number of technology-driven features to provide guests with a harmonious stay experience day and night. A spacious club lounge is located on the fourth-floor exclusively for Club guests. Crowne Plaza Dubai Marina boasts state-of-the-art meeting facilities including the Marina’s first ballroom with natural light. Located on the second floor, the spacious meeting and conference rooms occupy 460 square meters of space and are fully-equipped with advanced audio-visual technology for a seamless working experience. The property comes with a number of notable technologies driven features, designed to answer the growing trend in flexible work and life preference, and people’s desire to work from anywhere. This includes an efficient GRMS system (Guest Room Management System) which intuitively manages guest preferences including temperature, lighting and heating through a touch panel. All rooms come with a built-in Media Hub which allows guests to connect to a surround sound system with their devices using Bluetooth meaning guests can even listen to their own playlists in the bathroom. Screen mirroring technology allows guests to display content from their devices on the TV seamlessly. Crowne Plaza Dubai Marina offers a more social take on traditional business hotels, complete with six unique dining concepts including the signature Thai restaurant ‘Charm Thai’ located on the marina Promenade level with an expansive al fresco terrace overlooking the Marina Waterfront. Lo+Cale is the hotel’s main all-day dining restaurant featuring an array of international cuisines positioned on the ground floor alongside Connexions, the hotel’s lobby lounge serving coffee and ‘grab’n’go’ bites. Hive is the hotel’s lobby bar and Nara are the outdoor Arabic style shisha lounge. On the 4th floor is Aqua Marina, the sophisticated pool bar providing bites and refreshing cocktails for guests to refresh and unwind throughout the day. Health and fitness enthusiasts will enjoy a fully equipped state-of-the-art gym open 24 hours a day, seven days a week, in addition to the hotel’s new amenities with ecofriendly, all natural with no paraben products.

Create: Jan 31, 2020     Edit: Jan 31, 2020     International News
Rosewood continues global growth with Rosewood Residences

Rosewood continues global growth with Rosewood Residences

A Life Without Reservations: As a new decade started upon Rosewood Hotels & Resorts, the ultra-luxury hospitality company is intensely focused on the global expansion of its branded residential business, Rosewood Residences. With 15 existing residential projects globally and an additional 14 in the pipeline, Rosewood is intent on continuing to grow its residential business with a guest-centric approach, while staying true to the brand's A Sense of Place® philosophy.  This strategy has been at the core of the brand's remarkable hotel growth and will remain central to the company's ascent as the preferred option in luxury living. Rosewood Residences occupy the most sought-after locations at select Rosewood Hotels & Resorts properties around the world. Perhaps the best-known precursor to today's branded residential lifestyle is The Carlyle, A Rosewood Hotel, located on New York's Upper East Side.  Conceived in the 1930s, few hotels have risen to global prominence like The Carlyle, which was known as the "New York White House" during the Kennedy era in the 1960s. Rosewood Hotels & Resorts is building upon the success and heritage of its existing properties through the development of new hotels and residences across the globe. "Approximately 50 percent of Rosewood's pipeline properties have a residential component and we expect this ratio to increase over the coming years," said Karl Bieberach, chief development officer for Rosewood Hotel Group. "As we set off into a new decade, we are expanding our residential resources in order to better support our owners and developers in their sales and marketing processes while strengthening relationships with buyers of Rosewood-branded residences. We remain focused on delivering truly differentiated products for Rosewood Residences owners, who, by choosing to live a Rosewood-branded lifestyle, are among our biggest brand loyalists." A Residential Vision for a New Decade Rosewood Hotels & Resorts residential offerings include two main categories; for-sale residences and for-lease serviced apartments. The brand's unrivalled design ethos and genuine residential style offer a unique opportunity to enhance the way affluential explorers live, by making a larger array of residential offerings available, regardless of category. In addition to residential components within mixed-use hotel projects, Rosewood Hotels & Resorts plans to embark on stand-alone residences. "We are excited to continue the growth and development of Rosewood Residences, a sector of the brand beloved by our most loyal Rosewood guests," said Irene Hoek, vice president of global residential development for Rosewood Hotel Group. "Within each ultra-luxury Rosewood Residence, the unique culture of the dynamic locale is embraced and showcased from start to finish. This model will continue to be at the forefront of all future developments we lead across the globe." A Life Without Reservations Whether clients rent or own a Rosewood-branded residence, living the Rosewood lifestyle comes with perks and benefits that are unmatched in hospitality. Aside from a myriad of luxury amenities and the highest level of security, the Rosewood lifestyle unlocks the opportunity to savour more of life's precious moments. From taking care of party planning, running errands, organizing social agendas and home repairs, the qualified team at Rosewood Hotels & Resorts will oversee the residences' needs.    Complementing the brand's renowned, intuitive service and recognizing the most loyal owners, Rosewood Hotels & Resorts has launched Rosewood Reserve, an exclusive program available to residence owners, offering advantages and benefits at all properties across the globe. Benefits of Rosewood Reserve include preferred rates on rooms, food and beverage and spa, room upgrades, and additional VIP courtesies including access to a global concierge to assist with all travel-related requests. Rosewood Residences span a collection of unique properties in dynamic cities with for-sale residences and serviced apartments such as at Rosewood Abu Dhabi, as well as within quiet vacation destinations like Tuscany, Italy at Rosewood Castiglion del Bosco. Rosewood Hotels & Resorts is enhancing the portfolio with the development of residences around the world.

Create: Jan 31, 2020     Edit: Jan 31, 2020     International News
7 Hotel Technology Trends You Can’t Ignore in 2020

7 Hotel Technology Trends You Can’t Ignore in 2020

INTRODUCTION With new technology trends such as the internet of things (IoT), many businesses have been able to improve their operations as well as make them more up to date. In the hotel and hospitality industry, technology has helped make many hotels and resorts more efficient as ones that are capable of providing better service for their guests. Technology in the hospitality industry has been able to capitalize on the internet of things (IoT) by providing a better user experience for guests. Today, guests can make reservations through an application and schedule their stay with their smartphones. Along with the internet of things, technology in the hospitality industry has also included new and more advanced software. The new hospitality technology has greatly advanced the operations of hotels in terms of allowing guests to get rooms and gain access to all of the available services offered. Today, the new hospitality technology can help hotels schedule events more efficiently, process room reservations and monitor revenues and financial transactions more easily. The development of hotel and hospitality software has enabled hotels to be even more organized than they have been in the past. As a result, they are even more likely to provide more satisfaction for their guests consistently. SMART GUEST EXPERIENCES Today many hotels have followed some key trends that have allowed them to better meet the unique needs of their guests. Along with using cloud-based software, hotels nowadays have become more personalized as they are even more focused on helping their guests have the best experience possible when staying at their establishment. In recent years, there has been a tech explosion in the hotel and hospitality industry. The use of cloud-based software has allowed hotels to more efficiently manage their transactions and daily tasks. It has also allowed guests to rely on apps and mobile websites to make requests and get the services that they need for their stay. This technology has helped make a modern hotel into a smart hotel as they have become more user-friendly. Another trend that has contributed to the development of the modern smart hotel has been seamless technology. This includes features such as mobile check-in and digital concierge services. Today, hotels provide high tech cards that detect the presence of a guest and open the door before they even get to it. This has provided guests with more convenience as they can just walk into their room instead of sliding a card into it. Mobile check-ins have enabled guests to process their arrival digitally and avoid relying on a front desk clerk to complete this task for them. As a result, both the guests and the hotel workers can save a lot of time. 7 TECH TRENDS YOU CAN’T IGNORE IN 2020 In the past hotels were just places for people to sleep and unwind during trips when they were away from home. However, there has been a lot of change in the industry during the past several years. Today, hotels have become places where several activities take place. These include seminars, business meetings, and conferences. There have been many additional hotel technology trends that have drastically changed the industry. 1. MOBILE DEVICES AS DOOR KEYS One of the most recent hotel technology trends has been the development of mobile devices as door keys. Hotels today provide cards that are items that put data onto a guest’s mobile device. With this card, guests can more easily access their rooms and other areas of the hotel such as the gym and spa. These cards can also be visually scanned to process entry into these areas of the hotel. 2. SERVICE AUTOMATION In recent years hotels have allowed guests to serve themselves. Most guests prefer to use technology rather than interact with humans. As a result, the development of remote check and check out has allowed guests to use apps to complete these menial tasks. Since the new technology has created more automation, both guests and hotel workers can spend more of their time focusing their efforts on other activities. 3. FIXED MOBILE CONVERGENCE Over the past few years, room phones in hotels have had a reduced role in use among guests. However, the room phones of the present and future will often provide a larger role in terms of connectivity. Today, a guest can use their mobile phone to control things such as the television, the sound system and the blinds of their room. They can also use the mobile phone to request wake up calls, get informed about a visitor’s arrival and requesting a cab or driving service to transport them around town. 4. GUEST APPS The new technology in the hotel industry has resulted in new guest apps. These are options that allow guests to receive information on new hotel deals, notifications about hotel services and also loyalty programs. The guest app can also provide an itinerary to an event as well. 5. BANDWIDTH With the development of technological devices such as laptops, smartphones, and tablets, the demand for bandwidth is very high. As a result, hotels have significantly increased the amount of available bandwidth to accommodate guests who frequently access the internet for the devices. 6. LOCATION-BASED SERVICES New location-based services have also emerged as a key to the advancement of technology in the hospitality industry. With location-based services, guests can locate hotel workers and staff more easily. As a result, they can more efficiently get the assistance they need whenever necessary. 7. TECH LOUNGES Another new trend in the hotel and hospitality industry has been tech lounges. With tech lounges, hotels can provide guests with a public space to use technological devices and complete tasks using technology. The new tech lounges have become a preference among many guests in recent years. CONCLUSION Like all other industries, the hotel and hospitality industry has undergone many significant changes over the past few years. Hotels have made these changes with the help of the latest hospitality and travel software. With this new hospitality and travel software, hotels have been able to help themselves operate more easily as well as satisfy the needs of their guests. During the last few years, hotels have introduced several technology options that include automated check-ins, staff location services, mobile door keys, and tech lounges to provide a more fulfilling experience for guests.

Create: Jan 26, 2020     Edit: Jan 26, 2020     International News
IHG partners for the development of more than 1,200 rooms in Thailand

IHG partners for the development of more than 1,200 rooms in Thailand

IHG signed a strategic partnership with long-standing partner Asset World Corporate (AWC), an integrated lifestyle real-estate group, to manage a portfolio of properties across Thailand. The agreement will see the development of more than 1,200 rooms across Thailand, with the first signing announced today as the 306-room InterContinental Chiang Mai Mae Ping.  Serena Lim, Vice President, Development, IHG South East Asia and Korea commented, “With plans to double our portfolio in Thailand in the next 3-5 years, this signing today between IHG and AWC is another milestone in realising this ambition. Their reputation as a lifestyle and real-estate group, and long-standing relationship with IHG gives us great confidence of this growth momentum in Thailand.” Under the structure of the agreement, hotels in multiple popular destinations such as Chiang Mai, Bangkok and Hua Hin will be signed within three years. The first signing of the agreement announced today is the 306-room InterContinental Chiang Mai Mae Ping Hotel. Wallapa Traisorat, CEO and President of Asset World Corp Public Company Limited (AWC), said, “With our ambition to make Thailand a truly world-class tourism destination, we are excited to be extending our partnership with IHG, which is a testament to our unique business model of collaborating with an internationally renowned operator. With our shared vision of elevating the hospitality sector in Thailand and thus building a better future for the country’s economy, we are confident that the InterContinental Chiang Mai Mae Ping will be one of the many projects to set the benchmark in Thailand.” InterContinental Chiang Mai Mae Ping, a conversion of the prestigious Imperial Mae Ping Hotel, has long been in the forefront of Chiang Mai’s hospitality scene throughout its more than 30 years of operation. The hotel has held many high profile international events, as well as welcoming many prominent guests including royal family members, heads of state and celebrities from across the world. The hotel will portray the timeless and lavish beauty of the Lanna era with a modern luxury essence. As the world’s first international luxury travel hotel brand, InterContinental Hotels & Resorts has been pioneering new international destinations for decades. The brand sets itself apart by delivering world-class standards of sophistication through understated service and exceptional amenities. It is famed for its devotion to the comfort and wellbeing of guests through personalised and attentive services. IHG’s loyalty programme IHG® Rewards Club of more than 100 million enrolled members also provides access to a global following of travellers. The hotel is expected to open in 2021 and will continue its extension with full operations in 2022, and aims to set new hospitality benchmark in Chiang Mai. Located in downtown Chiangmai near the famous Chiang Mai Night Bazaar, Tha-Pae Gate, Warorot Market and other tourist attractions, InterContinental Chiang Mai Mae Ping will cater for both leisure and MICE travellers with its six food and beverage outlets, and over 3,600 sqm of outdoor and indoor convention, event and meeting spaces. Guests can also enjoy a holistic retreat at the Lanna Spa which focuses on balancing the body and mind with spa services accompanied by traditional and fusion Lanna cuisine. The Teresa Teng Museum, which is currently located on the 15th floor suite of the hotel to commemorate the famous Taiwanese singer and cultural icon will be conserved, with plans to convert it to a specialty restaurant and roof top bar, where guests can experience its original set-up, decor and furniture when Teresa Teng last stayed here over two decades ago.   Thailand continues to be a strong growth market for IHG with 29 existing hotels across 6 brands in the portfolio, with another 30 hotels in the pipeline. 

Create: Jan 26, 2020     Edit: Jan 26, 2020     International News
Wyndham Garden and Ramada Encore by Wyndham brands to debut in Oman

Wyndham Garden and Ramada Encore by Wyndham brands to debut in Oman

Wyndham Hotels & Resorts continues to ramp up its expansion across the Middle East with the opening of two new hotels in Muscat, Oman. Marking the introduction of the Wyndham Garden and Ramada Encore by Wyndham brands to Oman, the openings underscore Wyndham Hotels & Resorts’ commitment to strengthening its portfolio in the market and further support Oman’s ambitious Vision 2040 programme, which includes a focus on developing the country’s mid-market hotel sector and creating more job opportunities, in a bid to welcome 11 million visitors to the Sultanate by 2040. Over the past year, the Sultanate has become an increasingly popular destination for travellers, witnessing an increase of more than 25% in inbound visitors in the first six months of 2019 alone. The surge in visitor numbers follows the Ministry of Tourism’s sustained efforts to promote Oman as a key travel destination and attract investment to the sector. Panos Loupasis, Vice President Development, Middle East, Eurasia & Africa, Wyndham Hotels & Resorts, said: “The anticipated openings of our two new hotels in Muscat mark a significant milestone as we seek to expand our presence in this important market. We want to bring diverse accommodation choices to travellers across the Sultanate, and support Oman in its ambitious 2040 tourism plans, particularly on developing its mid-market hotel sector. With their unrivalled locations in the heart of Muscat’s business and leisure district, our newest additions to the Wyndham Garden and Ramada Encore by Wyndham family are the perfect properties to complement our growing portfolio in the region, and guests can look forward to the same exceptional service they have come to expect from our brands around the world.” Set across eight floors and bringing 143 new rooms and suites to the city, Wyndham Garden Muscat Al Khuwair is expected to open later this month. Located on Sultan Qaboos Street, just 20 minutes from Muscat International Airport, the new hotel boasts state-of-the art leisure facilities with two swimming pools, steam rooms and saunas, as well as three food and beverage outlets. Part of a mixed-use development including a shopping mall and an office tower, the hotel will also feature five well-appointed corporate meeting rooms, making it an ideal destination for business events. Ramada Encore by Wyndham Muscat Al Ghubra will open in March 2020 and will be located in the heart of Muscat, next to the Al Ghubra roundabout on Sultan Qaboos Street, just minutes away from three of the city’s major shopping malls. With easy access to the Sultan Qaboos Grand Mosque, the Royal Opera House and Muscat’s international airport, the hotel will also boast 163 rooms, a rooftop pool with sundeck and a fully equipped fitness centre and spa. Additional facilities for the meeting, incentives, conferencing and exhibitions (MICE) industry will include a multi-function boardroom which can be used as a meeting space, or as a theatre. The new hotels will complement Wyndham’s existing presence in the city, Ramada by Wyndham Qurum Beach Muscat located near Muscat’s popular Qurum beach, bringing travellers even more options to experience Muscat. Wyndham Hotels & Resorts’ openings in Oman are part of Company’s wider growth plans for the Middle East and Africa region, which include the addition of 23 new properties by 2023 and are focused on expanding the economy and mid-scale offering across the region. The two new hotels in Oman will be managed by Wyndham Hotels & Resorts’, adding to a portfolio of over 400 managed hotels operated globally and expanding its managed capabilities into new and established markets.

Create: Jan 26, 2020     Edit: Jan 26, 2020     International News


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