Santa Clara, CA (January 16, 2020) – Milestone announced today it won a total of 8 prestigious Adrian awards including two highly coveted gold awards, three silvers, and three bronzes. The Hospitality Sales & Marketing Association International (HSMAI) honored Milestone Inc. for innovation in digital marketing and for its digital marketing platforms that drove significant ROI for its customers. The awards were granted for the projects done for several hospitality customers including Marriott Digital Services, Omni Hotels and Resorts, The Evelyn Hotel, a Triumph Hotels property located in New York City, and a Mexico luxury hotel group. The Adrian awards announcement follows Milestone’s significant win at the US Search Awards last year. In addition to winning the top award in finance category, Milestone was also shortlisted in travel, automotive, and restaurant categories. “2019 was an outstanding year for Milestone. Being recognized for our achievements in digital marketing services and our software platforms is testament to the outstanding results our solutions drive for our clients and partners” stated Anil Aggarwal, CEO of Milestone. ” “The Adrian Awards celebrate travel marketing innovators whose awesome creativity and hard work are integral not only to the success of their companies, but to the continued growth of the hospitality industry as a whole,” said Robert A. Gilbert, CHME, CHBA, president and CEO of HSMAI. Milestone will be honored during the HSMAI Adrian Awards Gala on January 21, 2020 at the New York Marriott Marquis.
Create: Jan 18, 2020 Edit: Jan 18, 2020 International NewsMeliá Hotels International and Asset World Corporation (AWC), Thailand's leading integrated lifestyle real estate group celebrated the grand opening of Meliá Koh Samui, a stunning nautical-themed luxury beachfront resort in Koh Samui. The soul-stirring coastal haven, which combines a modern essence with the charming maritime heritage of Koh Samui, marks the first hotel under the Meliá Hotels & Resorts brand to open in Thailand. This opening of Meliá Koh Samui is the start of a strategic roll-out of the Meliá brand in Thailand and at least two more hotels will be opened in key destinations across Thailand, including INNSiDE by Meliá Bangkok Sukhumvit and a hotel in Chiang Mai in partnership with AWC. Nestled on Choeng Mon Beach, just 15 minutes from Samui International Airport, Meliá Koh Samui is a 159-room and 41-suite property that features a host of outstanding facilities, including two restaurants, an executive lounge, a stylish beach club and a swim-up bar, plus the YHI Spa, a fitness center and, for families, a kids' club, outdoor playground and a mini water park. Event planners can take advantage of extensive conference facilities of 7 multi-functional rooms including a room with unique beach front view, a ballroom that can accommodate up to 200 guests and an outdoor pool-side and beachfront function spaces which recently hosted a gala dinner for 500 guests. With its stunning seafront setting and exceptional amenities ideal for leisure and MICE travelers, Meliá Koh Samui will become one of the leading and most sought-after resorts on Koh Samui's north coast, a world-class tourism destination with outstanding facilities for all sectors of the market. Guests can also unwind in two outdoor swimming pools, including a large lagoon pool that loops like a river through the resort's lush tropical gardens. Many of the ground-floor Pool Access rooms and suites allow guests to slide directly into the embrace of cooling pool water from their private terrace. The Deluxe and Premium Rooms are ideal for couples, while the spacious Family Rooms feature a master bedroom for parents and in-room games for the kids. Guests seeking extra space and exclusive services can select the resort's suites that offer access to the executive lounge. The Level Boat Suites are truly unique, inspired by traditional Thai vessels and paying homage to Koh Samui's historic position as a safe haven for sailors and sea traders. This nautical design theme has been woven into the DNA of the resort, including the Level Lounge, which is shaped like a boat's hull. Embodying AWC's firm belief in “building a better future", and Meliá Hotels International's efforts to improve lives in disadvantaged communities across Thailand, Melia Koh Samui also houses the Gallery, a not-for-profit social enterprise of art and design gift shops under the aegis of the Asset World Foundation for Charity , which embraces socially responsible practices to contribute to society and communities. The shop will give customers the opportunity to be part of supporting the local communities with all profits contributing to further artistic endeavors, as well as preserving and promoting local culture and areas in need. Meliá Hotels International has been recently acknowledged as the Most Sustainable Hotel Company worldwide, by the SAM's Corporate Sustainability Assessment and sustainability is what the group wishes for from the beginning. “We are thrilled to partner with Meliá Hotels International and to introduce the Meliá Hotels & Resorts brand to Thailand for the first time. With its stunning seafront setting Meliá Koh Samui aims to offer a truly unique experience. As the hotel boasts the first lagoon pool and the largest swimming pool in Koh Samui, along with a creative combination of hydro therapy facilities like jacuzzi, water massage and rooms with a direct pool access, guests will find themselves relishing in the soothing fascination of water features. The hotel also offers a unique experience for guests who will be able to stay in suites fashioned after boats. These unique settings will enable them to enjoy a fun-filled and peaceful vacation in a serene atmosphere," said Khun Wallapa Traisorat, Meliá Koh Samui's owner, CEO and President of AWC. “This landmark project will mark the start of a strategic roll-out of the Meliá brand in Thailand, in line with AWC's growth-led strategy. Together, we aim to build a better future for Thailand's hospitality landscape and economy , and partnering with Meliá will allow us to set a new benchmark for Thai hospitality and drive global demand." “Today is a ground-breaking moment for Meliá Hotels International, as we celebrate our first hotel opening in Thailand – an extraordinary country and a strategic market for a leading global resort brand like ours. After more than 30 years of successful operations in Asia, we signed a strategic framework agreement with Asset World Corporation, we believe this first opening of Meliá Koh Samui is the beginning of our expansion in Thailand, bringing our dream of establishing and growing in this country alongside a major local partner to fruition; a partner that understands, and shares, our strong service and hospitality philosophy, a fundamental factor for ensuring the quality, reputation, and sustainability that we wish for Meliá Koh Samui," commented Mr. Gabriel Escarrer, Executive Vice Chairman and CEO of Meliá Hotels International at the opening ceremony. Beyond Thailand, Meliá Hotels International is expanding throughout Asia Pacific and has a total of 51 properties across the region, which are expected to open in the next few years.
Create: Jan 18, 2020 Edit: Jan 18, 2020 International NewsEden Prairie (Minneapolis) MN, January 2020 … Bigger, bolder and now independent – Big Box Hotels are increasingly breaking off from major brands and deploying their expansive meeting spaces, extensive room inventory and outstanding technical services to become independent operators. It’s a growing trend that offers planners the advantages of a large hotel accommodating groups of up to 3,000 attendees while providing a level of flexibility and creativity once reserved for boutique properties and smaller brands. Teneo Hospitality Group, the leading group representation firm, is responding to this development by introducing its newest collection of member hotels – the Big Box Collection, which now includes 52 independent and smaller-branded member hotels across the United States, Europe and Dubai, United Arab Emirates. Eleven of these are offering special hot dates and incentives, available throughout 2020 and accommodating meetings in several prominent destinations including Boston, Chicago, Dallas, Honolulu, Orlando, Reno, San Diego and the Temecula Valley Wine Country in California. “This move from Big Box brands to independent status is a significant trend,” says Teneo President Mike Schugt. He notes that for the last 20-30 years, many boutique hotels have transitioned to independent or soft branded properties. This paved the way for many larger, branded properties to declare their independence and reap the benefits of autonomy. Big Box brands are able to provide far more options to planners and guests, unfettered by frequently inflexible policies of a large corporate brand. Often operating without a brand name, these newly independent hotels have embraced a creative, personalized culture based on the offering’s boutique hotels initiated 20 years ago. “We now see highly-customized, catering-to-all-your-senses experiences available to larger groups in the Big Box hotels we represent,” says Mike Schugt. Hoteliers are capitalizing on the new opportunities to bring in the best, most personalized aspects of the boutique concept – customized service that focus on issues important to guest satisfaction. These include sustainability, curated experiences, imaginative décor, music, scent, lighting, original art and architecture, raising the bar in food and beverage services – all without the cookie-cutter limitations that can be imposed by major brands. Planners should welcome this growing trend, according to Schaan Baker of Phillips Ultrasound. “The Big Box concept gives planners new options, sophisticated technical services, greater value and return on investment, a chance to explore new destinations, and the creative energy and resourcefulness of an independent or smaller brand property,” she notes. This creative, flexible approach lets hotels showcase the best of their destination. For example, the Boston Park Plaza, a Boston icon for nearly a century, has added a loft-like contemporary event space, Avenue 34, to its three magnificent ballrooms. In Hawaii, the new Alohini Resort, Waikiki Beach, offers a spectacular lobby Oceanarium and the Thrillist, an adventurous program of helicopter tours and horseback rides to plant legacy trees in Hawaii’s forests. At the Omni Dallas, planners can see their brand’s name in lights on the Dallas skyline, thanks to the mile of LED lights placed around the building. “By declaring their independence, many larger hotels are able to create their own, singular brands, free from rigid corporate policies and operating restrictions,” says Mike Schugt. He also notes that the trend toward autonomy dovetails perfectly with planners’ demand for more diverse meeting space, greater options in accommodations and the most sophisticated technology. At the same time, planners are calling for a less rigid, more open approach to the planning process. “Independent hotels are better able to provide a creative, workable and unique environment,” says Mike Schugt. He also sees this trend expanding and continuing for the foreseeable future. “Over 50 Big Box hotels have recently become independent,” Mike Schugt says. “We are proud that a significant number of them have become Teneo members, recognizing our commitment to promoting independent hotels and smaller brands.” Hotels in Teneo’s Big Box Collection, offering Hot Dates and Special Promotions throughout 2020, span historic landmarks, beachfront resorts, sophisticated urban hotels and major conference center hotels accommodating up to 3,000 attendees. -Alohini Resort, Waikiki Beach, Honolulu, Hawaii -Boston Park Plaza, Boston, Massachusetts -Caribe Royale, Orlando, Florida -Hotel del Coronado, San Diego, California -The Fairmont Chicago Millennium Park – Chicago, Illinois -The Fontainbleau, Miami, Florida -The Loews Meeting Complex at Universal Orlando, Orlando, Florida -The Omni Dallas, Dallas, Texas -The Pechanga Resort and Casino, Temecula, California -The Peppermill Resort Spa & Casino, Reno, Nevada -Rosen Hotels, Orlando, Florida
Create: Jan 11, 2020 Edit: Jan 11, 2020 International NewsExtraordinary can’t happen in an ordinary place, and the launch of Six Senses New York at the end of 2020 is an exciting moment as the brand plans to open its first urban hotel in the United States. The XI in New York City is an extraordinary collaboration between visionary minds, and example of what happens when you toss the rulebook on what’s expected. Outside, the iconic twisting towers defy any attempt to keep the buildings in a standard rectangular shape. This is just as architect Bjarke Ingels intended: “In the case of the XI, we have the chance to make the world a little bit more like our dream world.” Inside, Six Senses New York will deliver a transformational experience rooted in immersive well-being. Residential owners, hotel guests and local club members will have access to some of the most pioneering wellness programming in the world, along with large spaces for working and entertaining and innovative culinary options. Look no further than the club roof, which will double as an organic veg patch, or dance floor, depending on how the mood takes you! Situated on a full city-block in vibrant West Chelsea, the XI rises above the Hudson River and the world-famous High Line in Manhattan. The hotel occupies ten floors of No. X and will open with 136 guest rooms and suites, a restaurant just off the High Line and a café with an outdoor terrace. Sustainability plays a central role in each element of the hotel, with the property adhering to the same guiding values that inform all Six Senses properties. Interiors are designed by celebrated Parisian firm Gilles & Boissier. Neutral colors and natural materials combine with light wood floors, charred wood accent walls and stonework to create a sense of tranquility against the dramatic backdrop of the ever-shifting city skyline. Local artisans also bring their take on Manhattan through individual artworks featured throughout the hotel. The large, asymmetrical walnut doors at the entrance serve as a reminder that within nature’s imperfection lies perfect beauty. Luxury resorts and getawaysExtraordinary can’t happen in an ordinary place, and the launch of Six Senses New York at the end of 2020 is an exciting moment as the brand plans to open its first urban hotel in the United States. The XI in New York City is an extraordinary collaboration between visionary minds, and example of what happens when you toss the rulebook on what’s expected. Outside, the iconic twisting towers defy any attempt to keep the buildings in a standard rectangular shape. This is just as architect Bjarke Ingels intended: “In the case of the XI, we have the chance to make the world a little bit more like our dream world.” Inside, Six Senses New York will deliver a transformational experience rooted in immersive well-being. Residential owners, hotel guests and local club members will have access to some of the most pioneering wellness programming in the world, along with large spaces for working and entertaining and innovative culinary options. Look no further than the club roof, which will double as an organic veg patch, or dance floor, depending on how the mood takes you! Situated on a full city-block in vibrant West Chelsea, the XI rises above the Hudson River and the world-famous High Line in Manhattan. The hotel occupies ten floors of No. X and will open with 136 guest rooms and suites, a restaurant just off the High Line and a café with an outdoor terrace. Sustainability plays a central role in each element of the hotel, with the property adhering to the same guiding values that inform all Six Senses properties. Interiors are designed by celebrated Parisian firm Gilles & Boissier. Neutral colors and natural materials combine with light wood floors, charred wood accent walls and stonework to create a sense of tranquility against the dramatic backdrop of the ever-shifting city skyline. Local artisans also bring their take on Manhattan through individual artworks featured throughout the hotel. The large, asymmetrical walnut doors at the entrance serve as a reminder that within nature’s imperfection lies perfect beauty. The remarkable 45,000 square feet of space dedicated to wellness illustrates the emphasis Six Senses places on this core value. The full-service spa will offer a vibroacoustic meditation dome, bathhouse and magnesium pool, Holistic Anti-Aging Center, fitness center, yoga studio, many social spaces with cafés, a restaurant, juice bars, co-working and lounge areas. The integrative wellness clinic will base treatments and activities on the preventative principles of the Eastern medicine approach and results-oriented Western influences. Building a presence in key cities is an exciting new chapter for Six Senses, but one that still stands for finding connection and reconnection in our world today. When the XI opens next year, it will have dedicated children’s and teen’s rooms to ensure Kids go VIP in New York
Create: Jan 11, 2020 Edit: Jan 11, 2020 International NewsThe South East Asia (Indonesia, Malaysia, Myanmar, Philippines, Singapore, and Vietnam) lodging industry experienced mixed sentiments for 2019. Despite growth in tourism arrivals, the ever-changing political climate, mercurial global economic conditions, and growth in accommodation supply are few of the many reasons that continue to put downward pressure on several markets. Even with the headwinds, the underlying dynamics behind demand growth appear to be resilient and are expected as such going forward. The global economic growth is anticipated to end off at a rate of 3.0% in 2019, before gradually recovering back to the 2018 performance of 3.6% in 2021. Nonetheless, South East Asia remains the fastest-growing region in the world and is projected to grow at a rate of 5% in 2019. While the global Consumer Price Index (CPI) forecast remains relatively stable, South East Asia’s CPI has been projected to abate from 3.4% in 2018 to 2.8% in 2019, mainly held back by slow wage growth and prolonged trade tensions. However, South East Asia’s unemployment rate remains at a low 3.5% and is expected to prevail at the same level through 2021. The region’s inflation is anticipated to rise in 2021 on the back of looser monetary conditions and resilient domestic demand. As of year-to-date (YTD) Q3 2019, South East Asia registered a growth rate of 12.3% in international visitor arrivals, a 2.1% increase from the same time last year. While Malaysia recorded year-over-year (YOY) growth of 3.7% as of YTD September 2019, a five-year compound annual growth rate (CAGR) of 0.1% reveals that the country continues to miss tourism goals and struggles to attract more tourists. The South East Asia (Indonesia, Malaysia, Myanmar, Philippines, Singapore, and Vietnam) lodging industry experienced mixed sentiments for 2019. Despite growth in tourism arrivals, the ever-changing political climate, mercurial global economic conditions, and growth in accommodation supply are few of the many reasons that continue to put downward pressure on several markets. Even with the headwinds, the underlying dynamics behind demand growth appear to be resilient and are expected as such going forward. The global economic growth is anticipated to end off at a rate of 3.0% in 2019, before gradually recovering back to the 2018 performance of 3.6% in 2021. Nonetheless, South East Asia remains the fastest-growing region in the world and is projected to grow at a rate of 5% in 2019. While the global Consumer Price Index (CPI) forecast remains relatively stable, South East Asia’s CPI has been projected to abate from 3.4% in 2018 to 2.8% in 2019, mainly held back by slow wage growth and prolonged trade tensions. However, South East Asia’s unemployment rate remains at a low 3.5% and is expected to prevail at the same level through 2021. The region’s inflation is anticipated to rise in 2021 on the back of looser monetary conditions and resilient domestic demand. As of year-to-date (YTD) Q3 2019, South East Asia registered a growth rate of 12.3% in international visitor arrivals, a 2.1% increase from the same time last year. While Malaysia recorded year-over-year (YOY) growth of 3.7% as of YTD September 2019, a five-year compound annual growth rate (CAGR) of 0.1% reveals that the country continues to miss tourism goals and struggles to attract more tourists. Vietnam achieved the highest CAGR of 15.4%, followed by Indonesia (12.4%) and Myanmar (9.2%). The strong tourism demand has been driven by an increase in flight connectivity and concerted tourism efforts by the government, such as easing of visa restrictions, developing infrastructures, supporting tourism enterprises, and the promotion of tourism campaigns. Looking forward, the Indonesian government has actively promoted its "10 New Balis" program, established in 2018, to develop and promote several destinations beyond Bali, including Mandalika in West Nusa Tenggara, Thousand Islands in Jakarta, Tanjung Lesung in Banten, Tanjung Kelayang in Bangka Belitung, Borobudur Temple in Central Java, the Bromo Tengger Semeru National Park in East Java, Labuan Bajo in East Nusa Tenggara, Wakatobi in Southeast Sulawesi, and Morotai in North Maluku. In conjunction with Visit Malaysia 2020 (VM2020), Tourism Malaysia has recently launched a digital initiative, the VM2020 Website Campaign, which aims to entice and showcase various destinations in the country to more tourists. In early 2019, the Myanmar government launched the Myanma Tourism Bank to spur development in its growing tourism sector by offering low interest loans to tourism enterprises. In the Philippine government’s National Tourism Development Plan, the country seeks to spur growth and development through foreign direct investment by showcasing attractive areas in the Tourism Enterprise Zones. Singapore has also announced mega projects to fuel long-term tourism including the Greater Southern Waterfront development, Mandai eco-tourism hub, Jurong Lake District’s seven-hectare tourism development, and the expansion of the two integrated resorts. Apart from an effort to further develop less well-known tourist sites and diversify tourism products, Vietnam will soon launch a new tourism marketing campaign, #VietnamNOW, to build awareness of the country’s tourism assets andevents. Vietnam achieved the highest CAGR of 15.4%, followed by Indonesia (12.4%) and Myanmar (9.2%). The strong tourism demand has been driven by an increase in flight connectivity and concerted tourism efforts by the government, such as easing of visa restrictions, developing infrastructures, supporting tourism enterprises, and the promotion of tourism campaigns.
Create: Jan 6, 2020 Edit: Jan 6, 2020 International NewsHilton (NYSE: HLT) announced the opening of KOI Resort Saint Kitts, Curio Collection by Hilton, representing the brand’s debut in St. Kitts and Nevis, which will also be KOI Hospitality’s first entry into the hotel space. The 102-room oceanfront haven is the latest addition to Curio Collection by Hilton, reinforcing the growth of its portfolio of one-of-a-kind hotels and resorts in premier destinations across the Caribbean and Latin America. Meaning ‘love’ in Japanese, the ‘KOI’ name was the inspiration behind the love and care that was put into the property, including the resort’s meticulously appointed guest rooms, delectable cuisine and poolside programming. Situated along Half Moon Bay and adjacent to the Royal St. Kitts Golf Club, KOI Resort Saint Kitts will launch a new lifestyle, vibe and frame of mind for those visiting the destination by offering Asian-inspired design, locally-inspired programming, globally celebrated cuisine by KOI Hospitality and immeasurable experiences for travelers. “Rapidly evolving into a high-end tourist destination in the region, St. Kitts has experienced a spike in tourism this year with arrivals booming 14.5 percent higher over the same period last year,” said Juan Corvinos, vice president, development, Caribbean and Latin America, Hilton. “Now growing at one of the fastest rates in the Caribbean, we recognize the demand for upscale accommodations, intuitive service and authentic experiences in this market. We look forward to providing travelers with a one-of-a-kind experience that can’t be found elsewhere on the island, as we continue to expand Curio Collection by Hilton’s presence globally reaching more than 80 properties.” Set on prime beachfront property, KOI Resort Saint Kitts is nestled on the quiet and secluded island of Saint Kitts with 102 guestrooms, a full-service pool terrace overlooking the ocean, a well-equipped gym and bespoke spa treatments, and a variety of elevated dining options, including the famed KOI Restaurant. The hotel is located within the “Cradle of the Caribbean” where the Atlantic Ocean meets Caribbean Sea. “KOI is one of the world’s largest hospitality brands and most iconic, offering memorable experiences in LA, Las Vegas, New York, Bangkok and Abu Dhabi,” said Nick Haque, CEO of KOI Hospitality Group. “Today is a dream come true for our evolving brand as we open the first KOI Resort on the beautiful island of Saint Kitts. Our new oasis will retain the same vision of our restaurants with design that appeals to all the senses.” Every detail of the property was curated by the KOI Hospitality executive team, creating guest experiences at the highest quality standard, providing a sanctuary for locals and visitors alike. Highlights include: Thoughtful Design Upon arrival, the sensory experience begins as guests are greeted by the sound of water and an unparalleled view of the lush island landscape and ocean. With a striking yet minimalistic design, the lobby interiors were inspired by the majestic and zen vibe reminiscent of Southeast Asia. The eye-catching and bold façade is an artistic mélange of soothing white and beige which gives way to the modern and sleek lobby adorned with handcrafted details, rich textures and unique pieces of art inspired by the local culture. Each guestroom includes plush furnishings with neutral tones and a minimalistic approach to room decor. Guestrooms feature floor-to-ceiling windows leading out to a tranquil terrace with panoramic views of the ocean, golf course or nearby mountain range. Each room boasts a variety of signature design elements and luxurious amenities include soothing rain showers, relaxing bathtubs, lavishly appointed beds and other modern comforts. Experiential Amenities With a dreamscape design embracing the natural beauty of the island throughout every facet of the resort, guests can unwind at the resort’s pool situated mere steps from the ocean on plush lounge beds within the resorts’ expansive pool terrace, which boasts views of the crystal blue waters that blend seamlessly into a vibrant blue sky. Notable amenities include the Kaya Spa, with a wide variety of body treatments, massages and facials in a tranquil setting. Other activities include an on-site fitness facility at the well-appointed Kaya Wellness. Globally Celebrated Dining Options Recognized internationally as a culinary hotspot for celebrities and globetrotters, the KOI brand is known for elevating food and hospitality to an art form. At KOI Resort, guests are welcomed by three culinary concepts, offering a genuine sense of style, haute cuisine and service. Culinary outlets include: KOI Restaurant – The highly acclaimed KOI Restaurant brand brings its signature restaurant to St. Kitts featuring sultry Asian-influenced design and delectable Japanese-inspired cuisine. KOI Saint Kitts is a sophisticated blend of modern elegance and Asian tradition. The candle lit dining room offers a zen design of earth-toned colors and sleek lines. Notable menu items include the KOI crispy rice and the Miso Bronzed Cod, as well as a variety of signature rolls including a baked crab roll and sunfire roll. Jaya Kitchen & Cocktails – As the resort’s poolside bar and restaurant, Jaya offers beach-inspired entrees and snacks such as salads, grilled sandwiches, brick-oven pizzas and fresh seafood and sushi. Guests are also welcome to enjoy craft cocktails, fine wines and beers from a curated selection of both local and imported brands. Jaya Ultra Lounge – For those looking for a sexy night of cocktails and vibrant scenery, Jaya Ultra Lounge serves a menu of Caribbean-inspired libations and customized craft cocktails. Guests can sample a flight of locally-sourced Caribbean rum while grooving to a modern soundtrack while watching the sun goes down. Meeting, Events and Weddings Ideal for intimate celebrations and functions, KOI Resort Saint Kitts offers an exquisite backdrop for a barefoot soiree followed by an elegant poolside reception or formal seated dinner overlooking the ocean. Those looking to host small corporate meetings, executive retreats and incentive groups can also take advantage of the unique venues and experiences available at a boutique-style hotel. Beyond redefining the resort experience for leisure guests, the property applies the same high-touch experience for the meetings and events market, with more than 6,000 square feet of total function space and state-of-the-art meeting facilities for up to 300 guests. Experiences and Cultural Immersion In addition to on property activities including water sports and state-of-the-art health/wellness offerings, guests have the option to explore the destination in style by renting a catamaran to sail to Nevis, snorkeling at Dieppe Bay Beach and ziplining the island’s lush forests. The resort is just minutes away from the St. Kitts & Nevis International Airport, Brimstone Hill Fortress National Park (a UNESCO World Heritage Site), Caribelle Batik and Mount Liamuiga. “With air arrivals increasing 15 percent1 in the first two months of 2019, St. Kitts & Nevis is a focal point in the expansion of Curio Collection to destinations where tourism continues to flourish,” said Jenna Hackett, global head, Curio Collection by Hilton. “With the opening of KOI Resort Saint Kitts, we look forward to introducing travelers to the unexpected and authentic Curio Collection experience that embodies the island’s local culture.” Hilton currently has a portfolio of more than 150 open hotels and resorts to welcome travelers in the Caribbean and Latin America. In its 100th year, the company continues to pursue additional growth opportunities in the region and currently has a robust pipeline of approximately 95 hotels throughout the region, including nearly 20 throughout the Caribbean.
Create: Jan 4, 2020 Edit: Jan 4, 2020 International NewsTUI Blue Fieberbrunn makes its debut for the first Winter season, third TUI Blue hotel in Austria in final construction phase and further hotel openings in Gran Canaria and Morocco. TUI Group continues to expand the portfolio of its lifestyle hotel brand TUI Blue with the opening of the second hotel in Austria at the end of November 2019. The TUI Blue Fieberbrunn hotel is nestled in the mountains at the heart of the Kitzbühel Alps in Pillersee Valley in Tyrol. Alongside the TUI Blue Schladming hotel in Styria and the TUI Blue Montafon hotel, currently under construction, TUI Group will operate a total of three hotels of its flagship hotel brand in Austria from Summer 2020. By expanding the footprint of its TUI Blue hotels, the tourism group is consolidating its leading position in the international holiday hotel sector. FIRST TUI LIFESTYLE HOTEL IN TYROL The TUI Blue Fieberbrunn hotel, featuring 144 rooms, is located right on the ski slopes, just a few metres from the gondola valley station. From here, guests can plunge right into the skiing fun of Skicircus Saalbach Hinterglemm Leogang Fieberbrunn in the Winter, or discover the Alps during the Summer on an active holiday with 400 kilometres of hiking and mountain biking trails. The guests can also take advantage of the BLUEf!t concept for fitness, wellness and nutrition. TUI Blue Fieberbrunn thus offers both active holidays as well as relaxation at the Blue Spa featuring saunas, a steam bath and an indoor pool. Under the “For All” label, TUI Blue Fieberbrunn targets both couples, families and solo travellers. “TUI Blue targets experience-oriented holidaymakers looking for the right hotel to match their individual needs and preferences. I am delighted about the growing number of lifestyle hotels we operate in Austria. They perfectly complement our global portfolio of hotels in top beach locations and tap a range of new experiences for our guests”, says Artur Gerber, Managing Director TUI Blue. Over the past few weeks, the existing hotel was converted in the style of the flagship brand and has now reopened under the motto “An exhilarating alpine experience“. Around 200 guests, local inhabitants, partners, service providers as well as regional representatives from politics and the tourism sector took part in the opening ceremony and had a chance to get to know the comprehensive offering, philosophy and new design of the hotel. TUI BLUE ON A GLOBAL GROWTH PATH The month of November also saw the launch of two additional hotels in Gran Canaria and Morocco. The two hotels will be positioned as TUI Blue “For Two“ resorts, exclusively targeting holidaymakers aged 16+ placing the focus of their holiday experience on time spent together. TUI Blue will offer holiday destinations for more than one million guests and will start into the new season with 97 hotels in 18 countries in Summer 2020. TUI Group’s global flagship hotel brand clusters the tailored offerings of TUI Blue, TUI Sensimar and TUI Family Life under one umbrella brand.
Create: Dec 23, 2019 Edit: Dec 23, 2019 International NewsNews about InterContinental Hotel Group - IHGInterContinental Hotels Group announced that it will bring two hotels to Shanghai Pudong International Airport’s latest Terminal Complex, this means one of the world’s busiest airports will expect its first international branded hotels for the first time. It’s also the first time that the high-profile to-be-built complex reveals its details: four companies including IHG, Shanghai Yukong Hotel Management Co. Ltd., commercial developer Excellence Group and environmental-friendly facility provider MASTECK, signed an agreement on Monday with Shanghai International Airport Co., Ltd. They will work together to operate the complex, which consists of hotels, retails and offices. The two hotels – InterContinental Shanghai Pudong Airport and Holiday Inn Shanghai Pudong Airport, both within a few minutes’ walk distance from the arrival hall, are expected to open in 2024. Targeting luxury and mainstream segments respectively, they will be able to offer different options and world-class true hospitality experiences to more travellers from all over the world. InterContinental Hotels & Resorts is the world’s largest luxury hotel brand with over 200 hotels globally and has been a pioneer in international luxury travel for more than 70 years, providing fascinating experiences for guests. The Holiday Inn brand, also the first IHG brand that entered China in 1984, has helped millions of travellers around the world discover the joy of travel. Jolyon Bulley, Chief Executive Officer, IHG Greater China, said: “IHG has been committed to the China market for more than 35 years, with our brands widely recognised among Chinese consumers for our global expertise and profound China insights. The Shanghai Pudong International Airport is one of world’s leading international airports, linking the gateway city Shanghai to the world. We are proud to be a part of the complex project, bringing two iconic brands as a flagship combo to a Chinese gateway airport. We believe that under the great collaboration of all parties, the Terminal Complex will become a name card of Shanghai and a model of modern airport complex worldwide.” Jia Ruijun, Vice President of Shanghai Airport Authority, Chairman of Shanghai International Airport Co., Ltd., said: “Shanghai Pudong International Airport have become made into ‘the Club’ of world's largest hub airports with more than 74 million throughputs annually, covering an airline network around the world. The airport strives for high-quality development and good business performance while ensuring safety of travellers and providing good services. We are delighted to introduce IHG’s well-known InterContinental and Holiday Inn brands that boast international branded standard to meet the growing demands from more travellers. Seen as the extended VIP lounge of Shanghai Pudong International Airport, the two hotels will also improve our competitive advantage and fuel the delivery of our strategy to build an international hub airport.” Due to the high convenience, airport hotels have enjoyed a rising demand from travellers who catch an early, late or connecting flight. After the two IHG hotels open, it is expected to see greater synergy generated by all the business sectors within the airport’s complex, meeting needs of accommodation, consumption, MICE and office space. As an increasing number of international and national conventions and exhibitions are expected to be held in Yangtze River Delta including Shanghai, the complex will further facilitate the development of Pudong Aviation Town as well as the demonstration plot of aviation economy.
Create: Dec 23, 2019 Edit: Dec 23, 2019 International NewsMargaritaville Hotel Nashville, the newest addition to the Margaritaville portfolio, brings an entirely unique lodging concept to the destination with a “no worries” casual luxury atmosphere. Developed by Safe Harbor Development LLC and managed by Davidson Hotels & Resorts, the 12-story hotel features 166 guestrooms, as well as 52 Margaritaville Vacation Club® by Wyndham suites, and is centrally located a half block south of the Music City Center, near Broadway. Amenities include a rooftop relaxation and entertainment area with an outdoor pool, sundeck, fire pits and live entertainment; a 24-hour fitness center; and two first-ever Margaritaville dining concepts – FINS Bar and JWB Grill. “We’re thrilled to offer a one-of-a-kind experience where guests can revel in the excitement of Nashville while simultaneously enjoying the Margaritaville state of mind,” said Jeff Webb, general manager of Margaritaville Hotel Nashville. “It’s a wonderful feeling to be able to welcome guests to the first urban destination Margaritaville hotel.” Situated in Nashville’s bustling South of Broadway (SoBro) neighborhood, the hotel is steps away from the Country Music Hall of Fame, Bridgestone Arena, Music City Center, Honky Tonk Highway and more. Drawing from Nashville’s vibrant cultural and entertainment scene and inspired by the lyrics and lifestyle of singer, songwriter and best-selling author Jimmy Buffett, Margaritaville Hotel Nashville offers an elevated design with a laid-back metropolitan attitude. Crisp white bedding and teak finishing create a sense of escapism within each guest room, while playful colors and tasteful tropical decor add to the island setting among the restaurants and bars. In addition to FINS Bar, JWB Grill, and with music and entertainment at its core, the hotel also includes nearly 11,000 sq. ft square feet of indoor and outdoor customizable space, setting the stage for corporate group events, weddings and celebrations in downtown Nashville. The 52 vacation club suites offer owners plenty of space to kick back and relax, with mini kitchens and separate living and dining areas in the apartment-style suites. The property is now home to Radio Margaritaville’s Nashville studio, heard worldwide on SiriusXM Channel 24. Live broadcasts, special guests and a mix of Jimmy Buffett, island, rock, reggae and country will hit the airwaves from a new state-of-the-art studio in the lobby, bringing the sounds of the tropics to Nashville. SiriusXM subscribers are able to listen to Radio Margaritaville channel 24 on SiriusXM radios, and those with streaming access can listen online, on-the-go with the SiriusXM mobile app and at home on a wide variety of connected devices including smart TVs, devices with Amazon Alexa or the Google Assistant, Apple TV, PlayStation, Roku, Sonos speakers and more. Go to www.SiriusXM.com/streaming to learn more. “We are excited to partner with Margaritaville and Davidson Hotels & Resorts to introduce Margaritaville Hotel Nashville, destined to be a destination of its own in the thriving city of Nashville,” said Darby Campbell, owner and president of Safe Harbor Development LLC, and lead investor on the project. “We’re proud that this property manages to convey a vibrant yet laid back attitude and there are no better partners than Davidson and Margaritaville to bring this hotel to life.”
Create: Dec 16, 2019 Edit: Dec 16, 2019 International NewsLord Nelson Hotel & Suites is an independently owned 262-room historic property with 12,500 square feet of meeting space in Halifax, Nova Scotia. In 2018 it completed a full renovation of its guestrooms, meeting space and common areas. The property benefited from a large increase in area tourism with new market segments and international guests. These factors made it clear to management that Lord Nelson’s legacy property management system (PMS) did not provide the functionality the hotel required and triggered its search for new hotel software. Lord Nelson Hotel & Suites is a locally owned historic independent that wanted to keep its historic heritage but move property operations into the 21st Century. “We took time to make the right decision,” said Kathryn Buttle, Lord Nelson’s Assistant General Manager- Revenue. “We wanted a cloud-based PMS that supported the specific hotel software modules we needed on one platform. Maestro’s suite of fully-integrated modules on a single-image database was ideal for the unique way we do business.” Lord Nelson Hotel & Suites installed Maestro’s Front Desk, Sales and Catering, ResWave Online Direct Booking engine, Mobile Housekeeping, SMS Messaging for guest and staff communications, Digital Registration for remote check-in, Travel Agency accounting, and Yield Management to optimize rates and occupancy all on the Maestro Web cloud-based system. They also recently added the integrated Online Payment Portal and are considering expanding to Maestro’s Loyalty Module and Business Analytics. “We recently discovered an unexpected benefit with Maestro,” Buttle said. “The property was hit with a power failure during a storm. When the power went out, the Maestro Web cloud-based system enabled us to continue operation using our tablets and mobiles. We ran our hotel on iPads. Maestro’s Mobile Housekeeping module even kept our housekeepers doing their job with tablets.” System selection guidelines for independent operators “I recommend that independent operators take time to list all the factors they need to make the right decision. They should bring their teams together to understand how each department does business,” Buttle said. “We began by listing the modules we wanted and reviewed each department’s processes. Our evaluation list included six PMS companies. We had numerous calls with each company and arranged multiple demonstrations over a six-month period. I worked with our IT manager to balance our property’s needs with what each system offered.” The property told vendors the issues it had with its current system, and explained what functionality was non-negotiable. “We created a firm baseline for functionality we had to have. We asked each company specific questions about processes and interfaces. We described our tasks and asked how their system handled them. We focused on the most important modules to our operation. For example, we are a 40-percent group property, so an integrated, full-function Sales and Catering system was essential.” Maestro PMS was the best system for Lord Nelson Hotel & Suites “Since we are an independent property, professional training and support were principal factors in our decision process,” Buttle said. “In addition, we wanted a cloud-based system to simplify our infrastructure requirements. Based on our functionality requirements and system evaluation we selected the Maestro PMS suite of modules on the Maestro Web cloud platform. It has been a good decision for our operation.” Maestro’s Sales and Catering System also proved itself to Lord Nelson’s operation. “We use an outside caterer,” Buttle said. “Maestro’s Sales and Catering system is flexible enough to let our third-party vendors update their event covers, menus, and billing details to keep our operation running smoothly. Our system installation and training went very well and Maestro’s support is excellent. Maestro online Live Chat Support lets our staff get answers to system use questions in real-time to be more productive. Plus, if we request an enhancement, Maestro evaluates our request and tells us when they can deploy it at our property.” The Maestro Property Management System is the preferred hotel software for independent hotels, resorts, conference centers and multi-property groups. It delivers flexible and scalable deployment options with an identical full-featured web browser or windows solution available in the cloud or on premise. Click here for more information on how to engage and socialize with Maestro PMS.
Create: Dec 11, 2019 Edit: Dec 11, 2019 International NewsWhen stepping into a hotel these days, one cannot help but notice a growing wave of smoothie bowls, pilates poses, and mindfulness seminars. For many years, Accor has been at the forefront of the wellbeing movement, leading the way to integrate health and wellness into all aspects of the guest experience. In a new white paper, “It’s a Wellness World: The Global Shift Shaking up Our Business”, Accor explores the fundamental societal shift currently underway as the lifestyle goal of feeling healthier has moved out from beyond the walls of the spas and gyms and entered the mainstream. The informative report goes on to discuss the opportunities the wellness movement provides for hoteliers and some of the unique ways that Accor brands will deepen their commitments in this vital area throughout 2020 and beyond. “At Accor, our goal is to have guests experience a sense of wellbeing during their stay and that they leave feeling better than when they arrived; better rested, more nourished and in a happier state of mind,” said Emlyn Brown, Global Vice-President, Wellbeing, Luxury & Premium Brands, Accor. “A delighted guest is naturally more inspired to return. Therefore, by investing in holistic wellness experiences that help our guests feel good throughout the customer journey, we are establishing a model for strong revenue growth through return bookings, word-of-mouth referrals, and positive social media presence, contributing to a steady and sustainable business for years to come.” “It’s a Wellness World: The Global Shift Shaking up Our Business” reveals that 77% of consumers “take steps in their daily lives to stay healthy, make informed food choices, stay active and manage stress.”* Furthermore, some 56% of affluent travelers place a top priority on the statement, “I’m striving to become healthier in the coming year.”** The report also explores numerous economic and social factors that are driving the rise of wellness around the world. “As the wellness movement matures, and wellness offerings become a standard expectation within the hospitality industry, we are seeing a growing emphasis not only on healthy food options, relaxation, and movement but on such fundamental health necessities as clean water and air,” said Anne Dimon, CEO & President of the Wellness Tourism Association. “The mindset of wellness has evolved beyond spas and workout spaces, challenging the hospitality industry to consider how it integrates other health considerations such mindfulness and time spent in nature, along with environmental concerns – such as reducing indoor pollution and eliminating plastics – into its daily operations.” Accor’s well-being white paper will act as a catalyst to help energize the company’s wellness teams globally, while also informing and enhancing the five key pillars that guide Accor’s overall approach to well-being – Active Nutrition, Holistic Design, Bodies in Movement, Leveraging Spa, and Embracing Mindfulness – all of which are adapted and adopted by the company’s hotel brands based on a number of important factors including guest preference, demographics, brand positioning, culture and location. The report also delves deeper into this tailored approach and showcases several examples of how some of Accor’s leading hotel brands are uniquely evolving with the wellness movement. For example: Raffles Hotels & Resorts creates bespoke experiences to enhance guests’ emotional wellbeing, allowing them the opportunity to experience serenity, harmony, and pleasure. The brand is employing Feng Shui and Biophilia techniques to bring peace and balance to its interior spaces; menus designed to enhance sleep, counter jet lag and promote digestive health, and sleep rituals include aromatherapy and luxury sleep masks. Fairmont Hotels & Resorts is a gateway to hundreds of wellbeing experiences, from heart-racing workouts to heartfelt moments of peace and tranquility. The brand’s apparel and gear-lending program ensures guests are ready for fitness anytime; green spaces connect guests to nature; a sustainable drinking water program and high-quality organic and local food employ an environmentally respectful approach. SO/ Hotels & Resorts’ approach to wellness aims to bring balance to those who live fast and play hard. The brand’s Glow Bar offering provides the latest in skin and beauty treatments, while Deep Beats Yoga brings the power of sound to enrich the physical and mental experience of en masse yoga. MGallery Hotel Collection seeks to nourish the soul and empower guests with a balanced lifestyle among thoughtfully designed spaces. In-room amenities are curated for self-care, while signature treatments, healthful menus and positively affirming mantras inspire guests to feel their best, inside and out. Pullman Hotels & Resorts delivers Power Fitness to guests who want to achieve peak physical performance, in between working and having fun. The hotels feature energetic power fitness zones; video on-demand exercise classes; Power Up food and beverage menus for optimal nutrition; and a global ambassador fitness program to keep workouts fresh and inspired. Swissôtel Hotels & Resorts continues to expand its Vitality Room concept. These customized suites include circadian lighting technology; in-room yoga stations; wellness walls with fitness training modules; black-out blinds; air purification systems; shower lighting and scent customization; and high vitality snack and superfoods bars. “Wellness is a golden opportunity for the hospitality industry,” added Brown. “Feeling healthy is a universal, emotionally-charged, and frequent concern for all demographics of guests and cuts across all areas of life, from daily routines to exceptional, transformative travel experiences. Our diverse hotel brands look forward to embracing the challenge of continuously surprising and delighting our guests with new ways to achieve health and well-being during their travels, inspiring them to choose our hotels again and again.”
Create: Dec 8, 2019 Edit: Dec 8, 2019 International NewsHyatt Hotels Corporation announced that more than 20 new luxury hotels and resorts are expected to open worldwide by the end of 2020, boosting Hyatt’s luxury portfolio. The additions include new properties under the Park Hyatt, Andaz, Alila, Grand Hyatt, Miraval and The Unbound Collection by Hyatt brands. As part of this global expansion, The Unbound Collection by Hyatt brand is seeing its strongest growth to date in Europe. The brand is known for an exceptional portfolio of true historic gems as well as contemporary properties with a fascinating past. Each hotel within the collection provides one-of-a-kind experiences attracting independently minded travelers looking for the extraordinary. Upcoming hotels include distinctive properties like Great Scotland Yard, the location of London’s former metropolitan police headquarters, expected to open December 9; and the majestic Hôtel du Palais Biarritz, the former imperial residence of Napoleon III, which is due to reopen in June 2020 after an extensive renovation. “With our growth acceleration in the luxury segment, we will have the opportunity to care for more travelers around the globe through a range of differentiated high-end experiences,” said Mark Vondrasek, chief commercial officer, Hyatt. “We’re excited to expand into new markets and enhance the global footprint of our brands, giving our guests and members additional ways to connect with our luxury offerings in places where they want to be.” Celebrating its 40th anniversary in 2020, the Park Hyatt brand is also a key contributor to Hyatt’s luxury portfolio growth, with five Park Hyatt hotels expected to open by 2020 in Doha, Qatar; Jakarta, Indonesia; Niseko, Japan; Suzhou, China; and Auckland, New Zealand. With its world-renowned artwork, sophisticated design, and sought-after dining experiences – with several Michelin-starred restaurants, now totaling three in Europe – the brand caters to discerning travelers who appreciate understated luxury and an intimate, residential stay. Throughout the decades, Park Hyatt hotels have delivered immersive experiences, creating a refined home away from home for guests. “Across Europe, Africa, the Middle East, as well as Southwest Asia, luxury properties account for over a third (35 percent) of our portfolio,” said Peter Fulton, group president – EAME SWA, Hyatt. “Europe in particular, with its unique and historic architecture, represents a natural home for The Unbound Collection by Hyatt brand, and as we expand with our lifestyle and independent brands, we are confident our new offerings will cater to high-end travelers who are seeking an unprecedented stay.” Other announcements include the expansion of the Alila brand, which delivers world-class service and crafts rare and intimate experiences for its guests, with three luxury resorts expected to open in Switzerland, Malaysia and Oman. In addition, six Andaz branded luxury lifestyle properties are due to open in Dubai, UAE; Prague, Czech Republic; Bali, Indonesia; Shenzhen and Xiamen in China; and Palm Springs, California, offering distinctively local experiences and creative design within open, barrier-free spaces. The Grand Hyatt brand is also set to continue to steadily grow with new openings in Hefei and the Shenzhou Peninsula in China, Kuwait, Gurgaon in India, Jeju in South Korea, and Nashville, Tennessee, along with the first Grand Hyatt hotel in Al Khobar, Saudi Arabia. Known for its bold and vibrant architecture and welcoming service, Hyatt’s largest luxury brand, Grand Hyatt, celebrates the iconic in small details and magnificent moments. Planned Alila openings Alila Dalit Bay in Malaysia (2020) Alila Hinu Bay in Oman (2020) Alila La Gruyère in Switzerland (2023) Planned/Recent Andaz openings Andaz Dubai The Palm (2019)–will mark the brand’s entry into Dubai Andaz Bali (2020)–will mark the brand’s entry into Indonesia Andaz Shenzhen in China (2020) Andaz Xiamen in China (2020) Andaz Palm Springs in the U.S. (2020) Andaz Prague (2022)–will mark first Hyatt hotel in the Czech Republic Andaz Seoul Gangnam in South Korea (opened 2019) Planned/Recent Grand Hyatt openings Grand Hyatt Hefei in China (2019) Grand Hyatt Al Khobar (2020)–will mark the brand’s entry into the Kingdom of Saudi Arabia Grand Hyatt Kuwait (2020)–will mark the brand’s entry into Kuwait Grand Hyatt Gurgaon in India (2020) Grand Hyatt Jeju in South Korea (2020)–will mark largest Grand Hyatt hotel in Asia Pacific Grand Hyatt Nashville in the US (2020)–will mark the brand’s entry into Tennessee Grand Hyatt Shenzhou Peninsula in China (2020) Grand Hyatt at SFO–only on-airport hotel at SFO (opened 2019) Planned/Recent Park Hyatt openings Park Hyatt Doha (2019)–will mark the brand’s entry into Qatar Park Hyatt Auckland (2020)–will mark the brand’s entry into New Zealand Park Hyatt Jakarta (2020)–will mark the brand’s entry into Indonesia Park Hyatt Niseko Hanazono in Japan (2020) Park Hyatt Suzhou in China (2020) Park Hyatt Kyoto in Japan (opened 2019) Planned The Unbound Collection by Hyatt openings Great Scotland Yard (2019)–will mark the brand’s entry into the UK Hotel du Palais Biarritz in France (2020) Planned Miraval openings Miraval Berkshires Resort and Spa in the US (2020)—will mark the brand’s entry into Massachusetts
Create: Dec 8, 2019 Edit: Dec 8, 2019 International News