ارزیابی کیفیت هتل 1 تا 5 ستاره

امکانات هتل 1 تا 5 ستاره

مکالماتی در خصوص درخواست تاکسی در هتل

Getting a Taxi via the Front Desk ‏1️⃣Conbersation  👤I need to get a taxi. 🤵🏻We have a variety of transportation services. Would you prefer a private vehicle to a taxi? 👤No, that won't be necessary. I just need a taxi. 🤵🏻Perhaps you'd prefer a limousine. That's such a stylish way to travel. 👤Just a taxi, please. 🤵🏻And what is your destination? 👤I'm going to Rockefeller Center. 🤵🏻I see. What time do you want to depart from the hotel? 👤I want to leave as soon as possible. 🤵🏻Okay, a taxi will arrive in seconds, sir. 👤Thank you, I'm coming down now. 🤵🏻It won't be but a few seconds, sir. 2️⃣Conbersation 👤I need a taxi, please. 🤵🏻We have various transportation services. Would you prefer a private vehicle? 👤No, thanks. A taxi is just fine. 🤵🏻May I suggest a limo? It's nice to pamper yourself once in a while. 👤I don't want anything except a taxi, thank you. 🤵🏻I understand. And where will you be going? 👤Rockefeller Center. 🤵🏻And what time would you like to be picked up? 👤The sooner the better. 🤵🏻A taxi will be here shortly, sir. 👤Great! And remember, a taxi, not a limo. 🤵🏻A taxi it is, sir. 3️⃣Conbersation 👤Can you get me a taxi? 🤵🏻We offer various types of transportation. Perhaps you'd like to upgrade to a private vehicle? 👤Thanks, but no thanks. A taxi will do just fine. 🤵🏻In that case, how about a limo? Then you can travel in style. 👤No, I hate limousines. They're gas guzzlers. 🤵🏻Got it, sir. Where would you like the taxi to take you? 👤My destination is Rockefeller Center. 🤵🏻What time do you want to leave the hotel? 👤As soon as possible. 🤵🏻I'll call the taxi immediately, sir. 👤I'm coming downstairs now. 🤵🏻A brand new taxi is pulling up now, sir. 4️⃣Conbersation 👤I'm going to need a taxi. 🤵🏻You don't have to restrict yourself to a taxi. We can offer you a private vehicle. 👤A private vehicle, huh? No, a taxi is okay. 🤵🏻Some people find a limo to be much more comfortable than a taxi. 👤No, I wouldn't be caught dead in a limo. 🤵🏻No upgrade of any kind. And where might you be going? 👤I'm headed to Rockefeller Center. 🤵🏻When shall I tell the taxi to be here? 👤Right now. 🤵🏻The taxi will be here immediately, sir. 👤Good, I'm leaving my room in about one minute. 🤵🏻You won't have to wait a second, sir.

مکالماتی در خصوص درخواست تسهیلات در هتل

Asking for More Amenities 1️⃣Conversation  👤I'd like to request some more amenities. 🤵🏻Amenities? What do you mean by amenities, sir? 👤The free stuff, you know, the soap, lotion, shampoo, etc. 🤵🏻I see. Sir, if I may ask: Have you used up all the amenities in your room? 👤Not at all. I still have enough for the next few days. 🤵🏻Then what is the problem, sir? 👤I need some to keep as souvenirs! 🤵🏻Souvenirs? 👤Yes, souvenirs. Trinkets to remember my trip by! 🤵🏻We do have a souvenir shop on the first floor, sir. 👤That's not the same. I never pay for hotel souvenirs! 🤵🏻I'll call housekeeping. Someone will be up with more amenities shortly. 2️⃣Conversation 👤I need more amenities, please. 🤵🏻Could you be a little more specific, sir? 👤To be more specific, the free stuff, like soap, lotion, and shampoo. 🤵🏻I understand. Now, you're saying that you've already used up all your amenities? 👤No! I've got all I need for my stay here. 🤵🏻So, what's the problem? 👤I need souvenirs! 🤵🏻You want some souvenirs! 👤Yes, yes. Souvenirs. 🤵🏻But, sir, our souvenir shop carries all those items. 👤That's not the same thing. If you buy hotel souvenirs, they have no sentimental value. 🤵🏻I understand, sir. I'll call housekeeping. You'll have your souvenirs shortly. 3️⃣Conversation 👤How do I get more amenities? 🤵🏻I'm sorry, sir. I'm not sure I understand. 👤I'm talking about the free stuff, like soap and shampoo. 🤵🏻Oh, I see. So, you're saying that you've already run out of your amenities. 👤No, no. I've got plenty left. 🤵🏻Now I'm confused again! What is the problem? 👤What am I going to do about souvenirs? 🤵🏻Oh, I get it! You want souvenirs! 👤Yes, I've got enough soap for my use, but no extra soap for souvenirs. 🤵🏻Sir, our souvenir shop carries all those items, and as a guest you get a discount. 👤Please! Free souvenirs are the only true souvenirs. 🤵🏻I understand completely, sir. Housekeeping will bring you souvenirs in just a moment. 4️⃣Conversation 👤Yes, I need more amenities. 🤵🏻By amenities, exactly what do you mean, please? 👤You know, the things that are free, like the soap and the shampoo. 🤵🏻Okay, I got it. You've already run out of all your amenities? 👤No, I still have plenty left, even if I took three baths a day. 🤵🏻I'm more confused now than before. How is there a problem? 👤I need to take home some souvenirs! 🤵🏻Okay, finally I understand. You would like souvenirs! 👤Yes, souvenirs that I can take home and add to my collection. 🤵🏻If it's souvenirs you want, sir, just visit our souvenir shop. It has everything. 👤Are you kidding? Whoever heard of paying for hotel souvenirs? 🤵🏻No problem at all, sir. Housekeeping will deliver you all the amenities you like in a bit.

مکالماتی در خصوص نگهداری چمدان در هتل

Storing Luggage for a Few Hours 1️⃣Conversation  👤I'm checking out in about half an hour. 🤵🏻Whenever you're ready to check out, I'll be ready, sir. 👤Great! As you know however, the day in New York has hardly begun. 🤵🏻You're right. It's only 9:00 a.m. 👤Therefore, I think I'll explore New York some more. But I need to store my bags. 🤵🏻Sir, our storage facility is merely $5 an hour. You also need to leave a deposit. 👤My luggage isn't enough of a deposit? 🤵🏻Unfortunately, it isn't. VISA or MasterCard will suffice, though. 👤Let me put on my thinking cap for a moment. 🤵🏻Better hurry, sir. Remember you have to check out in less than half an hour. 2️⃣Conversation 👤I should tell you that I'm checking out in about 30 minutes. 🤵🏻I'm ready when you are, sir. 👤Very good! Now, it's still morning here in New York. 🤵🏻You are so right, sir. The clock just struck nine. 👤I'm going to spend some time exploring the city. What can I do with my luggage? 🤵🏻Sir, right here we have a storage site. Its only $5 an hour, but you need to leave a deposit. 👤A deposit? Isn't my luggage a deposit? 🤵🏻I'm sorry, sir, but it isn't. Your MasterCard or VISA will take care of things nicely. 👤Let me think about this. 🤵🏻Okay, sir. But don't take too long. You only have 30 minutes. 3️⃣Conversation 👤Do you know that I'm checking out in about 30 minutes? 🤵🏻Just say the word, sir. 👤Excellent! Now, as you know, the day has barely begun. 🤵🏻I agree. The dew is still on the grass. 👤I want to hit a few more places in the city, but I need a place to put my luggage. 🤵🏻We do have a storage space for your bags. There's a small charge, plus a deposit. 👤Leave a deposit? Isn't leaving the luggage enough of a deposit? 🤵🏻Regrettably, no. But simply present your VISA to cover your deposit. 👤I'll have to think about this for a second. 🤵🏻Okay, sir, but don't think too long. Your checkout is only 30 minutes away. 4️⃣Conversation 👤In case you didn't know, I'm checking out in half an hour. 🤵🏻That won't be a problem, sir. 👤That's good to hear. Now there's still a whole New York day ahead of me. 🤵🏻You're right, sir. Your whole day is still ahead of you. 👤I still have time to explore more of New York, but I need a place to secure my baggage. 🤵🏻We have a storage place here, but you have to leave a deposit. 👤A deposit, huh? I would think my baggage would be enough of a deposit. 🤵🏻Just present your VISA card, and there won't be any problems. 👤That deposit bothers me. Give me a minute. 🤵🏻Okay, sir, but remember how close it is to your checkout time.

مکالماتی در خصوص رستوران

Asking the Concierge for Restaurant Advice 1️⃣Conversation  👤 I need a suggestion for a restaurant here in Manhattan. 🤵🏻Certainly! How much are you planning to spend on dinner, sir? 👤My date's very sophisticated, so I'm sure she would expect nothing but the best. 🤵🏻May I suggest our own hotel restaurant? It got three stars in the latest restaurant review. 👤No, thank you, I want to go out on the town. What other ideas do you have? 🤵🏻There's always Gramercy Tavern. They have live jazz. The food is delicious, but very expensive. 👤That sounds like a good place to take a date. Can you make a reservation for me? 🤵🏻As you wish, sir. You'll have a wonderful time there. 2️⃣Conversation 👤Can you tell me about a nice restaurant to go to? 🤵🏻Of course! How much would you like to spend on your meal? 👤My date is quite sophisticated. She would expect nothing less than the best. 🤵🏻Well, how about our own hotel restaurant? It's conveniently located and has a three-star rating. 👤That's a good idea, except I want to go out, not stay in. Something else, maybe? 🤵🏻Well, how about Gramercy Tavern? It's a very popular tourist spot, with great food and music. 👤That sounds good! Could you call them to see if I can get a reservation? 🤵🏻Of course, sir. You've made a good choice. 3️⃣Conversation 👤So, now I need your help again, if you don't mind. I'm taking a date to a restaurant. 🤵🏻I'd love to help you! What is your budget for the dinner? 👤She strikes me as being very sophisticated. Only the best will do for her. 🤵🏻Well, what do you think about our very own hotel restaurant? It is very upscale, with a three-star rating. 👤I don't want to be cooped up in my own hotel tonight. How about another restaurant? 🤵🏻The Gramercy Tavern is highly rated. It has great food and live jazz, but it's not cheap. 👤Yes, that sounds like a winner. Would you please call them to reserve a table? 🤵🏻I'm already dialing, sir. 4️⃣Conversation 👤I'm taking a date to a restaurant, so could you please direct me to a good one? 🤵🏻But of course! How much are you thinking of spending on dinner? 👤She deserves nothing but the best, of course. 🤵🏻In that case, I would suggest our own hotel restaurant. The chef, the food, and the service are outstanding. 👤I promised her I would take her out to a restaurant. Do you have another one in mind? 🤵🏻You can always go to Gramercy Tavern. It's quite popular, despite its expensive entrees.  👤Great food and lots of patrons? What more could I want? Please reserve a table for me. 🤵🏻Yes, sir. You're going to have a great time.

مکالماتی درخصوص چک این درهتل

🏨Checking into the Hotel 1️⃣Conversation 👤I have a reservation. My name is John Sandals. 🤵🏻May I see your ID, please, Mr. Sandals? 👤Certainly. Here it is. 🤵🏻Thank you. Do you have a credit card, Mr. Sandals? 👤Yes, I do. Do you accept American Express? 🤵🏻Sorry, sir, just VISA or MasterCard. 👤Here's my VISA card. 🤵🏻Okay. You're in room 507. It's a single queen-size bed, spacious, and nonsmoking. Is that suitable? 👤Yes, it sounds like everything I expected. 🤵🏻Here's your key, sir. If you need anything, just dial 0 on your room phone. 2️⃣ Conversation 👤I have a reservation under the name of Sandals. 🤵🏻Could I see your ID, please, sir? 👤Of course! Let me take it out of my wallet. 🤵🏻Thank you, sir. Now, do you have a credit card, sir? 👤Yes, of course. Is American Express okay? 🤵🏻I'm sorry, sir. Only VISA or MasterCard. 👤In that case, here's my VISA. 🤵🏻Thank you. Your room number is 507, queen bed, nonsmoking. Is that agreeable to you, sir? 👤Yes, I'm easy to please. 🤵🏻Very good. Here is your room key, sir. If you need anything at all, please dial 0. 3️⃣Conversation 👤My name is Sandals, I have a reservation. 🤵🏻May I see your identification, please, sir? 👤Here you are. 🤵🏻Thanks. Do you have a credit card, sir? 👤Of course. Will American Express do? 🤵🏻I'm very sorry, sir. We accept only VISA or MasterCard. 👤No problem. Here's my VISA. 🤵🏻Thanks. Room 507 is a spacious, nonsmoking room, with a queen bed. Does that meet your expectations? 👤Yes, that sounds like what I want. 🤵🏻That's wonderful, sir. Now, here's your key. Should you need anything, just dial 0. 4️⃣ Conversation 👤I'm John Sandals, and I have a reservation. 🤵🏻Would you show me your ID, sir, please? 👤Here you go. 🤵🏻Thank you very much. Now, sir, do you have a credit card? 👤Certainly! Would you like my American Express card? 🤵🏻Regrettably, Mr. Sandals, we accept only MasterCard or VISA. 👤I thought American Express was accepted everywhere. Never mind. Here's my VISA. 🤵🏻Thanks. You're in room 507, a big, nonsmoking room, with a queen bed. Is that okay, sir? 👤Yes, that's just fine. 🤵🏻I'm happy to hear that. Here is your key. Just dial 0 if you need anything. 5️⃣Conversation 👤My name is John Sandals, and I've got a reservation. 🤵🏻May I see some identification, sir, please? 👤Sure. Here you are. 🤵🏻Thank you so much. Have you got a credit card, Mr. Sandals? 👤I sure do. How about American Express? 🤵🏻Unfortunately, at the present time we take only MasterCard or VISA. 👤No American Express? Okay, here's my VISA. 🤵🏻Thank you, sir. You'll be in room 507, nonsmoking, with a queen-size bed. Do you approve, sir?  👤Yes, that'll be fine. 🤵🏻That's great. This is your key, sir. If you need anything at all, anytime, just dial zero. 6️⃣Conversation 👤I've got a reservation here. My name is John Sandals. 🤵🏻Mr. Sandals, may I see your ID, please?  👤One second, please, while I dig it out here.  🤵🏻Now, sir, do you have a credit card? 👤Yes, I do. Do you accept American Express? 🤵🏻I'm sorry, Mr. Sandals, but we accept only MasterCard or VISA. 👤That's okay, I've got plenty of cards. Here's my VISA. 🤵🏻Okay. You're in room 507. It's a single queen-size bed, spacious, and nonsmoking. Is that suitable? 👤Yes, that's just what I wanted.  🤵🏻Here's your key, sir. If you need anything, just dial 0 on your room phone.

مکالماتی درخصوص کنسل کردن رزرواتاق درهتل

🏨Calling to Cancel a Reservation ‏1️⃣Conversation 👤I'm calling to cancel a reservation I made earlier in the week.  🤵🏻To cancel your reservation, I need your name, phone number, and date of trip, please. 👤Rudy Randolph, 818-555-1234. My reservation begins on the second Monday of April. 🤵🏻I see your reservation on my computer. Let me just cancel it, and you'll be all set! 👤Thanks. I'll call again when things get better at home. 🤵🏻You're welcome. 2️⃣Conversation 👤I need to cancel my reservation. I have personal matters that need fixing. 🤵🏻That's not a problem. Just give me your name, phone number, and date of visit. 👤Rudy Randolph, 818-555-1234, April 9 through 15. 🤵🏻I see your info here on the screen. I'll hit just one button, sir, and you're cancelled. 👤Thank you. I'm glad that wasn't too much of a bother. 🤵🏻It's a pleasure. 3️⃣Conversation 👤I made a reservation earlier this week, but I have to cancel it. 🤵🏻No problem, sir. Just tell me your name, phone number, and date of reservation. 👤Great! I'm Rudy Randolph, 818-555-1234, and my reservation was for April 9 to 15. 🤵🏻Sir, let me hit the delete button, and your reservation will be cancelled. 👤That was nice and fast. Thanks. 🤵🏻Not at all. 4️⃣Conversation 👤I hate to do this, but I've got to cancel a reservation I made earlier this week. 🤵🏻All I need is your name, phone, and reservation date. 👤My name is Rudy Randolph. I'm at 818-555-1234. The reservation was for April 9. 🤵🏻Randolph, Rudy. Let me hit one button, sir, and now your reservation is cancelled. 👤Thank you. I'll make another reservation as soon as I can. 🤵🏻It's been my pleasure to help you. 5️⃣Conversation 👤My wife is sick, so I have to cancel a reservation I made. 🤵🏻If you'll just give me your name, phone, and date of visit, I can cancel your reservation. 👤I'm Rudy Randolph at 818-555-1234, April ninth to the fifteenth. 🤵🏻Mr. Randolph. Okay, one second, sir, and there you go. Your reservation is now cancelled.  👤I wish everything in life was so simple, thank you. 🤵🏻Not a problem, sir. Please remember us in the future.

رزرو کردن اتاق در هتل

🏨Making Reservations 🤵🏻Receptionist: Good morning. Welcome to The Grand Woodward Hotel. 👤Client: Hi, good morning. I'd like to make a reservation for the third weekend in September. Do you have any vacancies? 🤵🏻 Yes sir, we have several rooms available for that particular weekend. And what is the exact date of your arrival? 👤 The 24th.  🤵🏻 How long will you be staying? 👤 I'll be staying for two nights. 🤵🏻How many people is the reservation for? 👤 There will be two of us. 🤵🏻 And would you like a room with twin beds or a double bed?  👤 A double bed, please. 🤵🏻 Great. And would you prefer to have a room with a view of the ocean? 👤 If that type of room is available, I would love to have an ocean view. What's the rate for the room? 🤵🏻 Your room is five hundred and ninety dollars per night. Now what name will the reservation be listed under? 👤 Charles Hannighan. 🤵🏻 Could you spell your last name for me, please? 👤 Sure. H-A-N-N-I-G-H-A-N 🤵🏻 And is there a phone number where you can be contacted? 👤 Yes, my cell phone number is 555-26386. 🤵🏻 Great. Now I'll need your credit card information to reserve the room for you. What type of card is it? 👤Visa. The number is 987654321. 🤵🏻And what is the name of the cardholder? 👤 Charles H. Hannighan.  🤵🏻 Alright, Mr. Hannighan, your reservation has been made for the twenty-fourth of September for a room with a double bed and view of the ocean. Check-in is at 2 o'clock. If you have any other questions, please do not hesitate to call us.  👤Great, thank you so much. 🤵🏻 My pleasure. We'll see you in September, Mr. Hannighan. Have a nice day.

مکالماتی درخصوص خدمات استخر درهتل

🏨Asking about the Swimming Pool 1️⃣Conversation  👤 Is there a swimming pool in this hotel? 🤵🏻 We don't have a full-sized swimming pool, but we do have individual swim stations. 👤What exactly does that mean? 🤵🏻Basically, a swim station is like a treadmill, except instead of running, you swim. 👤That sounds really neat. Is there an extra charge for these swim stations? 🤵🏻If you're a registered guest, you have free access to our swim stations. 👤Are the swim stations open 24 hours, like the rest of the gym? 🤵🏻To conserve electricity, the stations operate only from 7:00 a.m. till 10:00 p.m.  👤I'll go down there as soon as I can! 🤵🏻I don't think you'll be disappointed. People really seem to like the swim stations. 2️⃣Conversation 👤Does this hotel have a pool? 🤵🏻I'm sorry, sir, we don't have one. However, in our gym, we do have swim stations. 👤I'm not sure I understand. 🤵🏻Think of a deep bathtub that you can swim in, but against a current. 👤Cool. What will they think of next? How much are they? 🤵🏻Sir, guests pay nothing to use the stations. 👤Excellent! Now what are the hours? 🤵🏻The gym is open 24/7, but the stations are open from 7 a.m. to 10 p.m. only. 👤I'm going to change into my trunks right now! 🤵🏻I think you'll like the experience, sir. It's a great workout. 3️⃣Conversation 👤 Do you have a swimming pool in this hotel? 🤵🏻We don't have a pool, sir, but we do have swim stations in the gym. 👤I never heard of a swim station. Is that like a train or bus station? 🤵🏻It's just a deep bathtub with a current of water that you swim against. 👤Holy cow! I never heard of such a thing. How much do they cost? 🤵🏻As a guest, sir, you pay nothing. 👤This sounds better every second. Now, when can I use the stations? 🤵🏻If you want to swim, you can visit the gym any day between 7 a.m. and 10 p.m.  👤Oh, boy! This is going to be great. I'm going to the gym right now! 🤵🏻I'm sure you'll enjoy your workout, sir. Everyone seems to like the swim stations. 4️⃣Conversation 👤I think I've looked everywhere, but I haven't seen a swimming pool here. 🤵🏻This hotel has no full-size pool, but we do have swim stations in our gym. 👤Swim stations? Whoever heard of such a thing? 🤵🏻You swim in a swim station just like you run on a treadmill. 👤All that exercise in a little pool! Do I have to pay anything? 🤵🏻The swim stations are available to all guests for no charge. 👤Very good. Now can you tell me the hours of operation? 🤵🏻They're available anytime between 7 a.m. and 10 p.m., seven days a week. 👤Wow! I can't wait to change into my trunks! 🤵🏻The swim stations are very popular, sir. I hope you don't find a line down there. 5️⃣Conversation  👤I've been looking for a swimming pool, but I haven't found one yet. 🤵🏻We have no pool, sir, but we do have swim stations in our gym. 👤Swim stations? Could you be a little more explicit? 🤵🏻You know how you run on a treadmill but don't go anywhere? Well, it's the same thing. 👤Gee, that's a great idea. Now, how much do I have to pay? 🤵🏻The stations are absolutely free to guests, sir. 👤Great! Now, when can I go down there and use the stations? 🤵🏻The swim stations are open daily from 7 a.m. to 10 p.m. 👤Boy, oh boy! I can't wait to change into my swim trunks. 🤵🏻Be warned, sir. At certain hours the swim stations are very crowded.

مکالماتی درخصوص خدمات پزشکی درهتل

🏨Calling to Report a Medical Emergency 1️⃣Conversation  👤I need a doctor immediately! 🤵🏻Sir, is everything all right? 👤My wife just collapsed on the floor! 🤵🏻Sir, I need you to calm down. Take deep breaths. 👤I'm sorry. It's just that my wife. I need the emergency room. 🤵🏻Sir, I'm dialing 911 on another line. 👤What's taking you so long? 🤵🏻I'm transferring you right now. Just remain calm. 2️⃣Conversation 👤Help me! I need a doctor! 🤵🏻What is the problem, sir? 👤My wife is on the floor! 🤵🏻Sir, please calm down. Take a deep breath. 👤I need some help, right now! 🤵🏻Sir, I'm going to put you through to 911. 👤Hurry, please! 🤵🏻I'm transferring you right now, sir. 3️⃣Conversation 👤I need a doctor right now! 🤵🏻Tell me the problem, sir. 👤My wife just passed out! 🤵🏻Sir, it's difficult to understand you. Please take a deep breath and calm down. 👤Don't tell me to calm down! My wife is passed out! 🤵🏻I'm getting 911 on another line, sir. 👤Okay, but hurry. 🤵🏻Stay calm, sir, and talk clearly. 4️⃣Conversation 👤Get a doctor here, immediately! 🤵🏻What's the problem, sir? 👤My wife is on the floor, she's unconscious! 🤵🏻Sir, could you calm down a little bit, please? 👤Calm down?! My wife is unconscious, and you're telling me to calm down?! 🤵🏻Hold on just a second, sir. I'm dialing 911. 👤Hurry up, please. 🤵🏻I'm connecting you now, sir. 5️⃣Conversation 👤A doctor! I need a doctor!  🤵🏻Give me some details, sir. 👤Something is wrong with my wife. She's lying on the floor. 🤵🏻Sir, if you don't calm down, you might have a stroke yourself.  👤You're right, I'm beside myself with worry. 🤵🏻Hold on, sir. I'm connecting you with 911. 👤Time is critical. Hurry up! 🤵🏻I hope everything turns out well, sir. Here's 911.

مکالماتی درخصوص خدمات اینترنت درهتل

🏨Calling for a Wireless Connection 1️⃣Conversation   👤I'd like to order broadband internet for my laptop. 🤵🏻Just plug the Ethernet cable into your computer, and a prompt will tell you the payment options.  👤I don't have an Ethernet port. My computer runs entirely on wireless service. 🤵🏻That's too bad. But there are several alternatives, if you want to hear them. 👤Yes, please! Tell me about the alternatives. 🤵🏻We run a fully equipped computer lab on the first floor. 👤Very good. How much does that cost? 🤵🏻The service is free to hotel patrons. However, printing costs ten cents per page. 👤I see. And the other alternatives? 🤵🏻Alternatively, we do offer wireless in our lobby. You can bring your laptop down here. 👤Great! What if I need to print something in the lobby? 🤵🏻You would have to use the computer lab. I'm sorry for the inconvenience. 2️⃣Conversation 👤I need broadband for my computer. 🤵🏻No problem. Just plug the Ethernet cable into your computer, and you're good to go. 👤That's a problem. My laptop has no Ethernet port, it's wireless only. 🤵🏻Hmm. Well, we have some alternatives, if you're interested. 👤Go ahead. I'm all ears. 🤵🏻We have a computer lab on the first floor. 👤That's great! How much is it? 🤵🏻It's absolutely free to guests. Except for printing, of course. 👤What about the other alternatives? 🤵🏻You could use your wireless right here in our lobby. 👤Yes, that's the ticket! And if I need to print something there? 🤵🏻Well, we don't have a printer in the lobby yet. You'll have to use the lab. 3️⃣Conversation 👤I'd like to get busy on my computer, but I need some broadband. 🤵🏻There's an Ethernet cable in your room. Just plug it into the back of your laptop. 👤I can't use Ethernet. My computer is wireless only. 🤵🏻That's okay. I can tell you about some alternatives we have. 👤Any alternative that works will be great. 🤵🏻Well, there's our computer lab on the first floor. 👤That sounds good. What's the charge? 🤵🏻The lab and the computers are no charge, but you have to pay for whatever you print. 👤That sounds good. Now, how about the other alternatives? 🤵🏻Of course. Our lobby is set up for wireless, so just bring your computer down here. 👤Use my laptop in the lobby? That's great! Now, if I need to print something there? 🤵🏻They plan to install a printer here. But until then, you'll have to use the lab. 4️⃣Conversation 👤I can't get going on my computer until I get a broadband hookup. 🤵🏻Just plug the Ethernet cable into your computer, and you'll be off and running. 👤That would be okay if I had an Ethernet port. Unfortunately, my laptop uses wireless only. 🤵🏻In that case, let me tell you about some alternatives. 👤Anything to get me up and running. 🤵🏻For starters, we have a computer lab. 👤Fantastic! What do I have to pay per hour? 🤵🏻The lab is completely free. But you do have to pay a dime a page for printing. 👤That's fine. Now tell me about the other alternatives. 🤵🏻Just bring your laptop down here to the lobby. We're set up for wireless right here. 👤Great! I like that suggestion, but what if I need to print something there? 🤵🏻Unfortunately, you'll have to go to the computer lab for your printing needs. 5️⃣Conversation 👤How do I get online with my laptop? 🤵🏻Just plug the Ethernet cable into your computer, and you'll be online in a heartbeat.  👤I see the cable. But my computer runs on wireless only. 🤵🏻No problem. I'll tell you about our alternatives. 👤Yes, I'd love to hear what the alternatives are.  🤵🏻Our state-of-the-art computer lab is on the first floor. 👤Great! But is it free? 🤵🏻Sir, the computers are free to guests, but you do have to pay a nominal printing fee. 👤You said there were other alternatives? 🤵🏻Just use your computer here in the lobby. It's set up for wireless. 👤That sounds like a winner. Now if I need to print something in the lobby? 🤵🏻We might have a printer here next month. But for now, you'll have to go to the lab.